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Amazon

Amazon EC2

Composite Score

9.0 /10

CX Score

9.3 /10

781 Reviews Write a Review

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2026 Data Quadrant Champion

Latest Award, 2026

11 Top Rated Capabilities

14 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

5% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Efficient Service
Respectful

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Cloud Backup

Systems Performance Management

Access Management

Data Migration

Encryption and Decryption Support

Regulatory Compliance

Service Desk Integration

Analytics and Reporting

Vendor Capability Ratings

Average 85

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Amazon EC2 Reviews

Swati B.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Awesome cloud product

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

First mover advantage easily able to integrate with existing data

What is your favorite aspect of this product?

automation and high availability

What do you dislike most about this product?

nothing as such- once you learn kubernets it is easy to use AWS to its max capacity

What recommendations would you give to someone considering this product?

Go for it and use maximum features you can keep your data on cloud so you could access from anywhere and never loose it.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Unique Features

Mohd S.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Fantastic product and Reliable. Cost Efficient

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Cost Effective and Good ROI

What is your favorite aspect of this product?

Customizations

What do you dislike most about this product?

Nothing at teh moment

What recommendations would you give to someone considering this product?

YES for sure

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shashikant P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

product is good and support is fantastic

Likeliness to Recommend

8 /10

What differentiates Amazon EC2 from other similar products?

support what we get from amazon

What is your favorite aspect of this product?

support service and easy and quick delivery

What do you dislike most about this product?

as i am new to this we need to see in coming months

What recommendations would you give to someone considering this product?

i will recommended after 6 months of use

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Events

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Access Management Includes social sign-on, external authorization, and fraud detection.

Data Migration The ability to select and extract data from one storage system to another

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Service Desk Integration Ability to integrate with Service desk

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Amazon EC2 Reviews

Swati B.

Awesome cloud product

Likeliness to Recommend

Pros

Mohd S.

Fantastic product and Reliable. Cost Efficient

Likeliness to Recommend

Pros

Shashikant P.

product is good and support is fantastic

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Schedule Your Call

1
Since last award

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Cloud Backup

Systems Performance Management

Access Management

Data Migration

Encryption and Decryption Support

Regulatory Compliance

Service Desk Integration

Analytics and Reporting

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training