What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon EC2 Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon EC2.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Reliable
- Respectful
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Desk Integration
Load Balancing
Networking
Workload Migration
Automated Deployment
Cloud Integration
Capacity Management
Multiple Region Support
Encryption and Decryption Support
Systems Performance Management
Cloud Backup
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Amazon EC2 Reviews
Taofeeq H.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Easy to use, fantastic features, but a bit pricey.
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Third party integrations
What is your favorite aspect of this product?
Autoscaling
What do you dislike most about this product?
Ambiguous pricing
What recommendations would you give to someone considering this product?
You will receive maximum satisfaction but keep an eye on your billing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Less Transparent
- Less Generous
- Leverages Incumbent Status
Akaasieval E.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jan 2025
Powerful tools, but complex pricing.
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Amazon EC2 stands out primarily due to its vast scalability and flexibility. It offers a wide variety of instance types, allowing businesses to customize their virtual machines based on their specific needs, whether it's compute power, memory, or storage. EC2 also benefits from Amazon's global infrastructure, providing users with a reliable, high-performance network across multiple regions and availability zones.
What is your favorite aspect of this product?
My favorite aspect of Amazon EC2 is its flexibility and scalability. The ability to choose from a wide range of instance types based on your exact needs—whether it's high compute power, memory, or storage—makes it incredibly versatile for various workloads. EC2’s Auto Scaling feature is also a huge plus because it allows resources to scale automatically based on demand, which helps optimize both performance and cost. This level of control and adaptability is fantastic, especially for businesses with fluctuating or unpredictable workloads.
What do you dislike most about this product?
What I dislike most about Amazon EC2 is its complexity, particularly when it comes to pricing and configuration. The sheer number of instance types, storage options, and additional services can be overwhelming for new users or those without a dedicated cloud team. The pricing model can also be tricky to navigate, with different billing methods for instances, data transfer, and storage, which can make it hard to predict costs and manage budgets effectively. For teams without deep cloud expertise, this can lead to unexpected expenses or inefficient configurations.
What recommendations would you give to someone considering this product?
I’d recommend starting with a clear understanding of your specific needs—whether you prioritize compute power, memory, storage, or a combination of these. Amazon EC2 is highly customizable, but you’ll want to ensure you choose the right instance types from the start to avoid overpaying for unused resources.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Altruistic
Vyle B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2025
Power with Some Complexity
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
The ability to spin up virtual machines on demand is a game-changer, eliminating the need for excessive on-premises hardware.
What is your favorite aspect of this product?
What I appreciate most is the sheer variety of instance types. Whether it’s high-performance computing for data analytics or cost-effective instances for basic applications, EC2 offers a tailored option.
What do you dislike most about this product?
EC2 can get expensive if not managed properly. Reserved instances and savings plans help, but cost optimization requires constant monitoring
What recommendations would you give to someone considering this product?
Yes, if you need scalable computing power with a high level of customization. Just make sure you have a solid strategy for cost management and security from the start.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Inspires Innovation
