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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Service Desk Integration

90

Load Balancing

88

Networking

88

Workload Migration

88

Automated Deployment

88

Cloud Integration

88

Capacity Management

87

Multiple Region Support

87

Encryption and Decryption Support

87

Systems Performance Management

87

Cloud Backup

87

Vendor Capability Ratings

Average 85

Breadth of Features

87

Quality of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Usability and Intuitiveness

84

Vendor Support

84

Availability and Quality of Training

83

Amazon EC2 Reviews

Ozioma O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

EC2 serves its purpose

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

The diverse possibilities available

What is your favorite aspect of this product?

The support online and the docs

What do you dislike most about this product?

Nothing actually

What recommendations would you give to someone considering this product?

EC2 is flexible enough. Read the white papers and check YouTube for help

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Liam B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Backbone of Scalable Cloud Computing

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

EC2 is basically the foundation of cloud computing for any serious engineering team. The biggest differentiator? Flexibility. Whether you need a single virtual machine for development or a cluster of instances to handle high-traffic applications, EC2 scales with you

What is your favorite aspect of this product?

The auto-scaling and load balancing are absolute lifesavers. Instead of manually provisioning and de-provisioning instances, EC2 automatically adjusts based on traffic demands

What do you dislike most about this product?

EC2 is not for the faint of heart, especially if you’re new to AWS. Security configurations, networking settings, IAM roles—it’s a lot to get right, and one small misconfiguration can lead to serious vulnerabilities

What recommendations would you give to someone considering this product?

If your team needs full control over cloud infrastructure, EC2 is essential. Just make sure you have cloud engineers or DevOps specialists who know their way around AWS to avoid unnecessary costs and security risks

Pros

  • Includes Product Enhancements
  • Security Protects
  • Continually Improving Product
  • Unique Features

Yurie Katri P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Maximizing Flexibility With Amazon EC2

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Of all the components of Amazon cloud computing, Amazon EC2 has an undisputed advantage in scalability possibilities that are virtually endless. Using the cloud console, developing a few clicks, or through programmatic with API calls, different instances can be created, and more compute resources can be added quickly to manage increased traffic or to accommodate unique tasks. Additional convenience is provided by tightly integrated services of AWS that comprise elastic load balancing and automatic scaling. Being an AWS service,

What is your favorite aspect of this product?

EC2 also enables teams to place workloads in regions that are geographically distributed all over the world, and this also liberates the end users from latency. In this aspect, I have noted how Amazon EC2 offers flexibility suitable for both testing instances and production use. Whether it is running a number of microservices on containerization or performing large-scale analytics workloads, AWS has exactly the right EC2 instance for that. Automated backup measures, in addition to strong IAM measures, add to that, minimizing the overhead.

What do you dislike most about this product?

One particular area of struggle appears when a user works with a variety of AWS services: on the one hand, there are interdependencies across services and, on the other hand, complicated configurations. The development of a consolidated orchestration layer or management interface, especially for multiservice attempts, could make such processes even smoother.

What recommendations would you give to someone considering this product?

Whether it is setting up a new testing regimen or adding new testing to peak traffic, EC2’s variable capacity lets us stay ready for change in a fast-moving environment. I have been particularly enthralled by how fast I can create or uninstall depending on systems and how I can guarantee adequate performance. Thereby, this reliability provides me and my team the leeway to explore and experiment with new solutions without conceding reliability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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