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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Amazon EC2
9.0 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Security Protects

Feature Ratings

Average 85

Load Balancing

88

Cloud Integration

88

Capacity Management

87

Systems Performance Management

86

Access Management

86

Cloud Backup

86

Encryption and Decryption Support

86

Data Migration

86

Multiple Region Support

85

Regulatory Compliance

85

Analytics and Reporting

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

86

Ease of Implementation

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

83

Availability and Quality of Training

83

Amazon EC2 Reviews

Sivasankaran P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Powerful, Scalable, and Reliable Cloud Computing

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 differentiates itself in the Telco cloud space by offering highly customizable, scalable compute resources that integrate seamlessly with AWS’s advanced networking, storage, and automation services. Its broad selection of instance types—including those optimized for network-intensive and real-time workloads—enables telecom operators to efficiently deploy virtual network functions (VNFs) and support 5G, edge computing, and NFV use cases. With global availability, robust security, and flexible pricing, EC2 empowers telcos to modernize their infrastructure, accelerate service delivery.

What is your favorite aspect of this product?

As someone working in the Telco cloud space, I’ve found Amazon EC2 to be incredibly versatile and reliable. Its ability to handle network-intensive workloads and scale dynamically makes it ideal for deploying virtual network functions (VNFs) and supporting 5G infrastructure. The integration with other AWS services simplifies orchestration and automation, which is a huge plus in complex telecom environments. What I appreciate most is the flexibility EC2 offers whether it's choosing the right instance type or optimizing costs through spot and reserved instances, it gives us the control we need to build efficient, high-performance networks.

What do you dislike most about this product?

While EC2 is powerful and flexible, the biggest drawback for me is the complexity of cost management. In a Telco cloud environment where workloads can scale rapidly, it’s easy to lose track of usage and end up with unexpectedly high bills especially when using a mix of On-Demand, Reserved, and Spot Instances. Additionally, configuring networking for VNFs can be a bit intricate, particularly when dealing with advanced setups like multi-VPC architectures or custom routing.

What recommendations would you give to someone considering this product?

If you're considering Amazon EC2 for Telco cloud workloads, I’d recommend starting with a clear understanding of your compute and network requirements. EC2 offers a wide range of instance types, so choosing the right one for your VNFs or 5G workloads is key to optimizing performance and cost. Take advantage of features like Auto Scaling and Elastic Load Balancing to handle dynamic traffic, and use AWS’s cost management tools to avoid surprises. Also, invest time in learning how EC2 integrates with other AWS services like VPC, IAM, and CloudFormation it’ll save you a lot of effort in orchestration and automation down the line.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sakthi A.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Customer satisfaction about amazon ec2

Likeliness to Recommend

7 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 stands out due to its flexibility, scalability, and deep integration with the AWS ecosystem. Users can choose from a wide range of instance types, operating systems, storage options, and network configurations. It also offers features like auto-scaling, elastic load balancing, and tight integration with AWS services such as S3, RDS, and Lambda, allowing organizations to build highly resilient and cost-efficient architectures.

What is your favorite aspect of this product?

In short, EC2 lets you grow and adapt your infrastructure on demand without having to worry about physical hardware—a real game-changer for both startups and large enterprises.

What do you dislike most about this product?

The thing I dislike most about Amazon EC2 is its complex pricing structure. With on-demand, reserved, spot, and savings plan options, it can be confusing to figure out the most cost-effective choice. If you’re not careful with monitoring usage, costs can quickly spiral out of control, especially for large-scale deployments.

What recommendations would you give to someone considering this product?

Understand your workload first – Choose the right instance type (compute, memory, storage, or GPU optimized) based on what your application actually needs. Leverage auto-scaling and monitoring – Set up auto-scaling groups and CloudWatch alarms to ensure your resources scale with demand and avoid unexpected costs. Explore pricing options carefully – Compare on-demand, reserved, and spot instances to find the best balance between cost and flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Aditya A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

reliable & scalable but cost should be controlled

Likeliness to Recommend

8 /10

What differentiates Amazon EC2 from other similar products?

scalability, strong global infrastructure, and tight integration, ideal for data-heavy workloads like large-scale survey platforms and analytics

What is your favorite aspect of this product?

quickly scale up or down, stable performance and reliable uptime

What do you dislike most about this product?

cost is challenging because of variable pricing models and hidden complexities which makes budgeting difficult for mid-sized organizations

What recommendations would you give to someone considering this product?

solid choice for scalability, global availability, and strong integration with cloud however invest early in cloud governance, cost optimization, and skilled IT staff to avoid overspending and complexity issues

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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