What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Reliable
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Load Balancing
Cloud Integration
Capacity Management
Systems Performance Management
Access Management
Cloud Backup
Encryption and Decryption Support
Data Migration
Multiple Region Support
Regulatory Compliance
Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Availability and Quality of Training
Amazon EC2 Reviews
Sivasankaran P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Powerful, Scalable, and Reliable Cloud Computing
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Amazon EC2 differentiates itself in the Telco cloud space by offering highly customizable, scalable compute resources that integrate seamlessly with AWS’s advanced networking, storage, and automation services. Its broad selection of instance types—including those optimized for network-intensive and real-time workloads—enables telecom operators to efficiently deploy virtual network functions (VNFs) and support 5G, edge computing, and NFV use cases. With global availability, robust security, and flexible pricing, EC2 empowers telcos to modernize their infrastructure, accelerate service delivery.
What is your favorite aspect of this product?
As someone working in the Telco cloud space, I’ve found Amazon EC2 to be incredibly versatile and reliable. Its ability to handle network-intensive workloads and scale dynamically makes it ideal for deploying virtual network functions (VNFs) and supporting 5G infrastructure. The integration with other AWS services simplifies orchestration and automation, which is a huge plus in complex telecom environments. What I appreciate most is the flexibility EC2 offers whether it's choosing the right instance type or optimizing costs through spot and reserved instances, it gives us the control we need to build efficient, high-performance networks.
What do you dislike most about this product?
While EC2 is powerful and flexible, the biggest drawback for me is the complexity of cost management. In a Telco cloud environment where workloads can scale rapidly, it’s easy to lose track of usage and end up with unexpectedly high bills especially when using a mix of On-Demand, Reserved, and Spot Instances. Additionally, configuring networking for VNFs can be a bit intricate, particularly when dealing with advanced setups like multi-VPC architectures or custom routing.
What recommendations would you give to someone considering this product?
If you're considering Amazon EC2 for Telco cloud workloads, I’d recommend starting with a clear understanding of your compute and network requirements. EC2 offers a wide range of instance types, so choosing the right one for your VNFs or 5G workloads is key to optimizing performance and cost. Take advantage of features like Auto Scaling and Elastic Load Balancing to handle dynamic traffic, and use AWS’s cost management tools to avoid surprises. Also, invest time in learning how EC2 integrates with other AWS services like VPC, IAM, and CloudFormation it’ll save you a lot of effort in orchestration and automation down the line.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Sakthi A.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Sep 2025
Customer satisfaction about amazon ec2
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Amazon EC2 stands out due to its flexibility, scalability, and deep integration with the AWS ecosystem. Users can choose from a wide range of instance types, operating systems, storage options, and network configurations. It also offers features like auto-scaling, elastic load balancing, and tight integration with AWS services such as S3, RDS, and Lambda, allowing organizations to build highly resilient and cost-efficient architectures.
What is your favorite aspect of this product?
In short, EC2 lets you grow and adapt your infrastructure on demand without having to worry about physical hardware—a real game-changer for both startups and large enterprises.
What do you dislike most about this product?
The thing I dislike most about Amazon EC2 is its complex pricing structure. With on-demand, reserved, spot, and savings plan options, it can be confusing to figure out the most cost-effective choice. If you’re not careful with monitoring usage, costs can quickly spiral out of control, especially for large-scale deployments.
What recommendations would you give to someone considering this product?
Understand your workload first – Choose the right instance type (compute, memory, storage, or GPU optimized) based on what your application actually needs. Leverage auto-scaling and monitoring – Set up auto-scaling groups and CloudWatch alarms to ensure your resources scale with demand and avoid unexpected costs. Explore pricing options carefully – Compare on-demand, reserved, and spot instances to find the best balance between cost and flexibility.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Aditya A.
- Role: Operations
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Sep 2025
reliable & scalable but cost should be controlled
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
scalability, strong global infrastructure, and tight integration, ideal for data-heavy workloads like large-scale survey platforms and analytics
What is your favorite aspect of this product?
quickly scale up or down, stable performance and reliable uptime
What do you dislike most about this product?
cost is challenging because of variable pricing models and hidden complexities which makes budgeting difficult for mid-sized organizations
What recommendations would you give to someone considering this product?
solid choice for scalability, global availability, and strong integration with cloud however invest early in cloud governance, cost optimization, and skilled IT staff to avoid overspending and complexity issues
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing