What is Amazon Chime?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon Chime Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon Chime.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
76 Plan to Renew
4
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Chime?
Pros
- Altruistic
- Security Protects
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Screen Share
Audio Controls
File Transfer
Video Conferencing
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Customization
Business Value Created
Breadth of Features
Amazon Chime Reviews
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
“Amazon Chime just stands above the rest!”
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Inspiring
Harsh P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Amazing product with great features
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
It's more reliable, robust and secure. Obviously customer centric as well.
What is your favorite aspect of this product?
It's security
What do you dislike most about this product?
Integration with other platform
What recommendations would you give to someone considering this product?
Give it a try once, One Will surely love it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sumit K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Best Videoconferencing Application
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon Chime is the best available product available in the market. It is highly secure and end to end encrypted. It provides us great User Interface for any one using first time. It provides a platform for us to connect with others and discuss about project with client. It had best video and audio quality as compared to other products like Google Meet, Microsoft Teams, WebEx , Zoom and man more. It is very easy to schedule meeting on Amazon Chime and provides us best experience while using it.
What is your favorite aspect of this product?
Amazon Chime is really unique in its field of video conferencing and screen sharing application. It's beautiful UI design help us to explore the application easily and also provide a encrypted connection to secure our discussion which is very important for any organization. It also helps us to chat with our colleague and the client if any changes required in our project. We loved its video quality and sound quality. We are using this product for our day to day status call with our client. We are really happy with this product.
What do you dislike most about this product?
Amazon Chime is really a amazing product in the market but still some changes are required in it like only limited people are allowed to join the meeting up to 16 people at a time. As we have team member of 8-10 only, so we don't have any issue with it but if more than 16 people wants to connect at a same time then it won't be possible. It needs to updated as required.
What recommendations would you give to someone considering this product?
It is highly recommend to anyone who want to connect to with others anywhere in the world. Mostly for the organization having daily status call with their clients. It will be great to use. it is highly secure and have great features to use. It is really easy to understand and use the application as it is have great UI design.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Less Generous
