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Aloha Cloud POS System Logo Award Winner Product Badge
Aloha Cloud POS System Logo Award Winner Product Badge
NCR Corporation

Aloha Cloud POS System

Composite Score
6.5 /10
CX Score
6.6 /10
Category
Aloha Cloud POS System
6.5 /10

What is Aloha Cloud POS System?

Aloha Cloud by NCR Voyix is the all-in-one cloud-based POS solution you can depend on. Featuring an easy-to-use interface, restaurant-grade hardware and next-day payment funding. With offerings to manage the restaurant at every size and stage, we’re here to grow with you.

Company Details


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Awards & Recognition

Aloha Cloud POS System won the following awards in the Restaurant POS category

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Aloha Cloud POS System Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Aloha Cloud POS System.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

93 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Aloha Cloud POS System?

8% Negative
23% Neutral
69% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Client Friendly Policies
  • Performance Enhancing

Cons

  • Less Inspiring
  • Under Delivered

Feature Ratings

Average 76

PCI Compliance

81

Payment Processing

79

Advanced Reporting Analytics

78

Advanced Compliance & Statutory

77

Workforce Management

75

Check Settlement Types

73

Integrations

73

Inventory Recipe Management

72

Kitchen Course Management

72

Multiple Venue Property Concept Support

70

Table Reservations Management

70

Vendor Capability Ratings

Average 71

Business Value Created

77

Usability and Intuitiveness

76

Ease of Implementation

74

Quality of Features

73

Availability and Quality of Training

73

Vendor Support

72

Breadth of Features

69

Ease of Data Integration

68

Product Strategy and Rate of Improvement

68

Ease of IT Administration

68

Ease of Customization

66

Aloha Cloud POS System Reviews

Ryan K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

NCR Aloha POS seems like a good option to me.

Likeliness to Recommend

10 /10

What differentiates Aloha Cloud POS System from other similar products?

NCR Aloha POS seems like a good option for people who are starting in the food business, and it is even a software that seems ideal for restaurants and food bars. I like customer service and I consider that they know how to handle it, since they always give you a good solution to problems depending on the requirements you have. Financial activity is made easier with NCR Aloha POS, everything is well distributed and that is useful for good sales management.

What is your favorite aspect of this product?

I consider the creation of quality reports to be its best feature. Reports are not qualities that all software of this type has, but NCR Aloha POS makes everything faster to record and analyze. The staff training process to be able to operate the system is not complicated at all, so much so that all training can be done in a single day, which is ideal if you have several businesses. The work system is intuitive which speeds up service times between order and order.

What do you dislike most about this product?

In NCR Aloha POS everything is really designed to be used immediately, and that is excellent, however, sometimes you want to customize the system by adding extra buttons, this seems to me that it is very complicated, then it can be even time consuming, doing that one desists from making many modifications.

What recommendations would you give to someone considering this product?

NCR Aloha POS offers a good service that provides multiple benefits to its customers. It processes orders in a specific way and can be customized depending on the characteristics of the stores. I like it and that's why I usually recommend it. I also consider the attention they give you excellent and of quality, so I appreciate that they are always willing to help when questions arise about the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ryoko W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

NCR Aloha POS is highly functional

Likeliness to Recommend

10 /10

What differentiates Aloha Cloud POS System from other similar products?

NCR Aloha POS is highly functional and adapts to any restaurant concept you have. It is simple to configure, the user service system is active and capable of providing technical support and making the necessary orientations to adapt the software to the specifications of the concept of each business. Something that differentiates it from others is the amount of tools it has and that they are all in the same system. Most of the features that you want to customize can be done without the need for technical support.

What is your favorite aspect of this product?

Mobile POS is a great tool and they have served me well. Undoubtedly, NCR Aloha POS offers many functions within its comfortable price, which are very useful and can save a lot of work time, since the system is practically operated by intuition. It is gratifying that the system is available in several countries and can be used, in this way, the expansion of the industry is allowed and that helps to make believe the trade. Inventories are very reliable and easy to understand for all finance and administration staff.

What do you dislike most about this product?

The software has many tools that are useful and well known by all the people who work in this type of field, however, the software has more functions that are also potentially useful and there is no documentary material that helps to make them known and that that way they can be used.

What recommendations would you give to someone considering this product?

The world of restaurants is a world that is constantly expanding, so it is necessary to use applications and tools that are easy to adapt, that is why I like to use and recommend NCR Aloha POS as a tool to manage the orders that they go in and out of restaurants and more because it has more functions than are commonly used in other software.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Richy S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

NCR Aloha POS, is easily accessible

Likeliness to Recommend

9 /10

What differentiates Aloha Cloud POS System from other similar products?

NCR Aloha POS is a very good platform for managing payments in stores. With NCR Aloha POS, work is done faster because management times are significantly reduced. With the subscription to this service you have access to many functions that are useful in the financial administration of any business premises. It is a benefit that you can have a fixed point of sale, but also a mobile point of sale is available for those cases where it is necessary to resort to mobility.

What is your favorite aspect of this product?

I like that the system has online payments, analysis capacity and can be integrated with third parties to make deliveries. The system can be easily adapted to the characteristics of each business regardless of the number of people who usually attend regularly. NCR Aloha POS is easily accessible so there is no need to be in direct contact with technical support. I have not presented major problems in the use and configuration of the software, the system runs quickly regardless of the amount of work hours that are in progress.

What do you dislike most about this product?

At present, responses to irregular situations have been diminished. I fully understand that in the current situation that the country is experiencing, the attention tasks have decreased, however, they should be activated a little more in this regard, since sometimes the response times to inconveniences are very long and it gives the feeling that they left only users who continue to use the tool today.

What recommendations would you give to someone considering this product?

NCR Aloha POS is an excellent tool for managing any business. It has many built-in features that make it a very competitive tool in the payment processing market. The design it presents in functional, easy to manipulate so that the training of the personnel is not something that takes a lot of time. Certainly great software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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