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Algolia

Algolia

Composite Score
7.3 /10
CX Score
7.3 /10
Category
Algolia
7.3 /10

What is Algolia?

Algolia provides a leading API platform for Search and Dynamic experiences that to create fast, relevant search and discovery. Algolia achieves this with an API-first approach enabling developers and business teams to surface relevant content that enhance online engagement, increase conversion rates, and enrich lifetime value. More than 11,000 companies rely on Algolia to manage over 1.5 trillion search queries a year. Algolia’s HQ is in San Francisco. To learn more, visit www.algolia.com.

Company Details


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Awards & Recognition

Algolia won the following awards in the Enterprise Search category

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Algolia Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Algolia.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Algolia?

6% Negative
6% Neutral
88% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation

Feature Ratings

Average 83

Results Sorting

90

Advanced/Faceted search

89

User interface for search/retrieval

86

Content Aggregation

85

Content Analytics

82

Synonyms and Stemming

82

Processing and Indexing

82

Optical Character Recognition

80

Search Query Parsers

80

AI/Machine Learning

78

Multi Format Support

75

Vendor Capability Ratings

Average 79

Breadth of Features

84

Business Value Created

84

Quality of Features

83

Ease of IT Administration

81

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

77

Ease of Implementation

76

Ease of Data Integration

72

Ease of Customization

71

Algolia Reviews

Hiroshi I.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Discover Sinequa, a different approach to finding

Likeliness to Recommend

9 /10

What differentiates Algolia from other similar products?

What makes this tool different to others is that it can analyse the free text data including documents, emails and social media, which makes this tool very good for business intelligence.

What is your favorite aspect of this product?

The best thing I have found in Sinequa is that it has an interface that can be easily understood by any user regardless the level of technical know how. Moreover, its filter function and flexibility in regard of the particular requirements each company may have is a feature I do appreciate a lot.

What do you dislike most about this product?

But unlike Sinequa, what I find unappealing is its relatively expensive cost especially for some small business. Still, I think that it works and there is good reason to sponsor it because it will enhance productivity and decision-making in the firm.

What recommendations would you give to someone considering this product?

In other words, I would recommend Sinequa to any organization that wants to enhance information search and retrieval, enhance decision making and enhance the efficiency of the employees. This feature makes it easier to compile different data sources, analyze unstructured

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Saurabh S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use & integrate with hand full of features

Likeliness to Recommend

10 /10

What differentiates Algolia from other similar products?

Handful of features making it easy for a non technical person to add rules/synonyms and other non-impacting configuration from their out of the box UI. Different Analytics tab to show and filter analytics based on manual tags added while performing search

What is your favorite aspect of this product?

UI based Search Demo, giving an option setup basic search and do a quick demo on their UI Query Categorisation and Dynamic Re-ranking to get most out of the analytics reported from the actual users.

What do you dislike most about this product?

Less Customisation at the data indexing end, so need to add manual customisations while indexing for some special use cases, but this may or may not be same for all the customer of Algolia

What recommendations would you give to someone considering this product?

Go for it if you want to setup your search and recommend in less time.

Pros

  • Unique Features
  • Inspires Innovation
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Blazing fast search enginge with superb insights!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

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