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Fortra

Alert Logic MDR

Composite Score

8.3 /10

CX Score

8.7 /10

32 Reviews Write a Review

What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Company Details

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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

4% Negative

3% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Technology Management

Proactive Threat Hunting

Use of ML

Use of the MITRE ATT&CK Framework

24/7/365 Security Monitoring

Prevention

Risk Scoring & Remediation Act

Vulnerability Management

Compliance Reporting and Archival Mechanisms

Threat Intelligence

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Average 87

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Alert Logic MDR Reviews

Quantum C.

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Dynamic IT monitoring

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Visibility in all applications and infrastructure performance.

What is your favorite aspect of this product?

No great IT knowledge needed to use tool.

What do you dislike most about this product?

All IT security is perfectly delt with

What recommendations would you give to someone considering this product?

The right tool for IT security

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Greg P.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Sophisticated Solution for Cyberattacks Monitoring

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Alert Logic MDR has machine learning and AI which automate security threat monitoring across all systems.

What is your favorite aspect of this product?

Automate threat hunting, identifying and remediation across endpoints, network, cloud and on-premise environments.

What do you dislike most about this product?

Unfortunately, Alert Logic MDR doesn’t share pricing details on their website although they were rapid to respond upon demo request.

What recommendations would you give to someone considering this product?

To eradicate data theft and improve company reputation, I would insist Alert Logic MDR.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nisa K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

First and grat SaaS enabled managed detection prov

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

* Technical support is amazing. They answer your questions very fast. * We can monitor a lot of cloud-based resources- * It is very simple but I can say it is very efficient.

What is your favorite aspect of this product?

* I think it is really amazing to monitor a lot of cloud-based resources. * It makes us free up our internal resources which is very good. * It is really user friendly. * Technical support answers very shortly.

What do you dislike most about this product?

* It should offer free trial. * I can not find any option for Multi Factor Authentication. * It is really hard to understand Log Review.

What recommendations would you give to someone considering this product?

* Please provide free trial. WE should test it before buying the software. * Provide Multi Factor Authentication. * Log Review section should be easier.

Pros

Continually Improving Product
Reliable
Enables Productivity
Inspires Innovation

Cons

Less Efficient Service

How We Deliver

Alert Logic MDR

What is Alert Logic MDR?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Alert Logic MDR Ratings

88 Likeliness to Recommend

92 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Alert Logic MDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Vulnerability Management Discover and fix vulnerabilities in the system.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Alert Logic MDR Reviews

Quantum C.

Dynamic IT monitoring

Likeliness to Recommend

Pros

Greg P.

Sophisticated Solution for Cyberattacks Monitoring

Likeliness to Recommend

Pros

Nisa K.

First and grat SaaS enabled managed detection prov

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Technology Management

Proactive Threat Hunting

Use of ML

Use of the MITRE ATT&CK Framework

24/7/365 Security Monitoring

Prevention

Risk Scoring & Remediation Act

Vulnerability Management

Compliance Reporting and Archival Mechanisms

Threat Intelligence

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration