Alert Logic MDR Customer Reviews 2025 | Managed Detection & Response

What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

90 Satisfaction of Cost Relative to Value

97

Product Experience

95

Negotiation and Contract

95

Conflict Resolution

99

Strategy & Innovation

96

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 95%
Conflict Resolution:: 95%
Strategy & Innovation:: 99%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

8% Negative

3% Neutral

89% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 91

Automated Threat Hunting

100

Technology Management

93

Real-Time Threat and Anomaly Detection

92

Threat Intelligence

91

Use of the MITRE ATT&CK Framework

90

Prevention

90

Vulnerability Management

90

24/7/365 Security Monitoring

89

Compliance Reporting and Archival Mechanisms

88

Proactive Threat Hunting

88

Risk Scoring & Remediation Act

88

Vendor Capability Ratings

Average 85

Ease of Customization

87

Business Value Created

87

Availability and Quality of Training

86

Vendor Support

86

Quality of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Breadth of Features

84

Alert Logic MDR Screenshots

Alert Logic MDR Downloads

Fortra's Alert Logic MDR

This short solution brief covers our MDR services

Fortra's Alert Logic Managed Security Services

Review our managed services including MDR, XDR, and WAF.

Alert Logic MDR Videos

Alert Logic MDR Reviews

Raju S.

Role: Industry Specific Role
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Threat Managements Around the Clock

Likeliness to Recommend

9 /10

What differentiates Alert Logic MDR from other similar products?

Real-time threats detecting.

What is your favorite aspect of this product?

Perfect in centralizing all IT and risk managements

What do you dislike most about this product?

I have no dislikes

What recommendations would you give to someone considering this product?

No single day it has failed me, join and witnesses

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Azan B.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy Threats Hunting

Likeliness to Recommend

9 /10

What differentiates Alert Logic MDR from other similar products?

Perfect vulnerabilities management.

What is your favorite aspect of this product?

Perfect integration and automation.

What do you dislike most about this product?

Nothing negative.

What recommendations would you give to someone considering this product?

For effective threats management this tool is best.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Matt C.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Cloud's best network threat detector and blocker

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

It is effectively a threat hunter, network intrusion detector, isolator and blocker. A lesder in zero-day exploitation.

What is your favorite aspect of this product?

I like how easy it is to install, like its UI, friendly navigation in addition to its core functions. Which include outstanding capacity for real-time threat detection, isolation and response.

What do you dislike most about this product?

The one glaring issue for me is fast password expiry. Otherwise no issues with it that would deter me.

What recommendations would you give to someone considering this product?

There's no better zero-day network threat detector and blocker.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Alert Logic MDR

What is Alert Logic MDR?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Alert Logic MDR Ratings

86 Likeliness to Recommend

93 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Alert Logic MDR?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Threat Hunting Continuous detection and notification of of anomalous or suspicious events and behaviors

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Vulnerability Management Discover and fix vulnerabilities in the system.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Alert Logic MDR Screenshots

Dashboard

CIS Benchmark Report

Threat Comparison Dashboard

Topology

PCI Requirements Report

Alert Logic MDR Downloads

Fortra's Alert Logic MDR

Fortra's Alert Logic Managed Security Services

Alert Logic MDR Videos

Alert Logic Managed Security Services Overview

Alert Logic Threat Hunting

Alert Logic Customer Insights

Alert Logic Managed Detection and Response (MDR) Demo

Alert Logic MDR Reviews

Raju S.

Threat Managements Around the Clock

Likeliness to Recommend

Pros

Azan B.

Easy Threats Hunting

Likeliness to Recommend

Pros

Matt C.

Cloud's best network threat detector and blocker

Likeliness to Recommend

Pros

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Title

Feature Ratings

Automated Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Threat Intelligence

Use of the MITRE ATT&CK Framework

Prevention

Vulnerability Management

24/7/365 Security Monitoring

Compliance Reporting and Archival Mechanisms

Proactive Threat Hunting

Risk Scoring & Remediation Act

Vendor Capability Ratings

Ease of Customization

Business Value Created

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features