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Fortra

Alert Logic MDR

Composite Score

8.3 /10

CX Score

8.7 /10

32 Reviews Write a Review

What is Alert Logic MDR?

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Company Details

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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

4% Negative

3% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Technology Management

Proactive Threat Hunting

Use of ML

Use of the MITRE ATT&CK Framework

24/7/365 Security Monitoring

Prevention

Risk Scoring & Remediation Act

Vulnerability Management

Compliance Reporting and Archival Mechanisms

Threat Intelligence

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Average 87

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Alert Logic MDR Reviews

Debashish K.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

The Digital Guardian

Likeliness to Recommend

7 /10

What differentiates Alert Logic MDR from other similar products?

I think its the combination of real-time monitoring, threat detection, and expert incident response.

What is your favorite aspect of this product?

the peace of mind it provides. In the healthcare sector, data security is a matter of life and death and knowing that we have a dedicated team monitoring our systems 24/7 is priceless

What do you dislike most about this product?

I would love to see more flexible pricing options to accommodate smaller healthcare facilities with tighter budgets.

What recommendations would you give to someone considering this product?

It is totally worth every rupee, go for it

Pros

Unique Features
Caring
Over Delivered
Appreciates Incumbent Status

Cons

Vendor Friendly Policies

Carol M.

Role: Sales Marketing
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

24/7 Network Super Monitoring

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Easy setups,dynamic in real-time performance visibility and end-to-end monitoring.

What is your favorite aspect of this product?

Easy to automate alerts and network mapping.

What do you dislike most about this product?

I have none.

What recommendations would you give to someone considering this product?

Best for IT monitoring

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Matt C.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Cloud's best network threat detector and blocker

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

It is effectively a threat hunter, network intrusion detector, isolator and blocker. A lesder in zero-day exploitation.

What is your favorite aspect of this product?

I like how easy it is to install, like its UI, friendly navigation in addition to its core functions. Which include outstanding capacity for real-time threat detection, isolation and response.

What do you dislike most about this product?

The one glaring issue for me is fast password expiry. Otherwise no issues with it that would deter me.

What recommendations would you give to someone considering this product?

There's no better zero-day network threat detector and blocker.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Alert Logic MDR

What is Alert Logic MDR?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Alert Logic MDR Ratings

88 Likeliness to Recommend

92 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Alert Logic MDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Vulnerability Management Discover and fix vulnerabilities in the system.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Alert Logic MDR Reviews

Debashish K.

The Digital Guardian

Likeliness to Recommend

Pros

Cons

Carol M.

24/7 Network Super Monitoring

Likeliness to Recommend

Pros

Matt C.

Cloud's best network threat detector and blocker

Likeliness to Recommend

Pros

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Title

Feature Ratings

Technology Management

Proactive Threat Hunting

Use of ML

Use of the MITRE ATT&CK Framework

24/7/365 Security Monitoring

Prevention

Risk Scoring & Remediation Act

Vulnerability Management

Compliance Reporting and Archival Mechanisms

Threat Intelligence

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration