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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

85

Email Synchronization & Tracking

85

Workflow Management

85

Quote to Project Conversion

84

Resource Management

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of Customization

86

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Airtable, the business management solution.

Likeliness to Recommend

7 /10

What differentiates Airtable from other similar products?

Its phone app is really adaptable. It allows me to view the whole table on the screen; this doesn’t happen in most of the apps as either they are not easily accessible or they don’t let users have a full view. This has helped me keep a check upon the task managements much easily from wherever I am.

What is your favorite aspect of this product?

It has a flowchart feature where you can plan about the upcoming projects and decide how you’ll be achieving your goals. This is one of the best feature. This allows me to decide and distribute the tasks to the team much easily.

What do you dislike most about this product?

It doesn’t have a proper time tracking feature. I need to either estimate the time or go all the way to calendar and check it out there. This has effected the productivity of the employees as they don’t have any sort of restriction or deadline.

What recommendations would you give to someone considering this product?

I would suggest you to go for it if you’re working remotely most of the time as it is easy to use and a great app for mobile. Other than that if you want to use it see if it’s worth your investment and then go for it.

Pros

  • Trustworthy
  • Client's Interest First
  • Over Delivered
  • Friendly Negotiation

Cilia F.

  • Role: Consultant
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2022

Airtable is the easiest database to use

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We have been able to have all the database of our customers and all the information of the different departments in one software, because it is so easy to use that we do not need training. Dragging and dropping a cell makes it much faster to use.

What is your favorite aspect of this product?

It has a mobile version that has impressed me, as it has all the functions of the web version, making my work much easier when I am out of the office and need to access the stored information. The fact that it is not just a database, but has project management functions, makes it the perfect tool.

What do you dislike most about this product?

It can get confusing so many cells and boxes on the same screen, so it would be good to redesign the interface to avoid confusion. The customer service is not the fastest or timely, several times we tried to communicate, when we started the installation and we did not succeed.

What recommendations would you give to someone considering this product?

A tool that is very easy to use and that will serve all departments of the company, because it has a large storage and capacity for the different databases of all areas of the company. I highly recommend it, because it has made my work team aligned to the objectives set.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Lisa C.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Very flexible approach that helps collaboration

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

I don;t know that there is a similar product to Airtable. It has so many different functions. I've used it for everything from a contact list to online teaching.

What is your favorite aspect of this product?

The templates are really helpful and incredibly useful. There is something for almost every eventuality and it is all customisable.

What do you dislike most about this product?

It is not that intuitive but the learning curve isn't that steep.

What recommendations would you give to someone considering this product?

You risk nothing trying it and you will probably like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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