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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

85

Email Synchronization & Tracking

85

Workflow Management

85

Quote to Project Conversion

84

Resource Management

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of Customization

86

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Melissa C.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A set above Excel for specific things

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Airtable is like Excel in the fact the way it uses a spreadsheet layout for organizing data or information, but you are able to add more information and attached images, or documents inside the program. You also have the ability to display the information you enter in different layouts or views.

What is your favorite aspect of this product?

My favorite aspect is the use of the mobile app. The mobile app is great to have if you need to check your task that are assiagned to you or edit the information on the go from your phone. This is very helpful when you are not at a full desktop computer.

What do you dislike most about this product?

What I dislike about Airtable is that is does have a learning curve to get the most out of it. It can sometimes be confusing to use sometimes.

What recommendations would you give to someone considering this product?

My recommendation would be to look at some of the templates they give you to start to see some examples of what is possible in Airtable. This will help you figure out if this is the correct program for you. I would also watch some videos on how to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roberta S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Airtable-Good Organizer!

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtables provide us with flexible tools that provide us the opportunity to get the most out of the tool. We can create tables and customizable fields according to our requirements and the demand of our clients. They have our best-featured databases. We can easily filter fields that make our projects and we can easily filter fields. So, when the project is completed or marked record remains in our data.

What is your favorite aspect of this product?

With Airtable we can easily create and duplicate tables and we can also have their alternate view or we can edit them when needed. We can easily scan project files and projects. There are premade templates that are efficient and provide great insight into the effectiveness of the software.

What do you dislike most about this product?

Airtable did not have the feature of changing the font color and it was incredible if they include this in their features because it will be very convenient if we can mark the importance with different colors. They should add the feature to add credit outside the application. They should add a color picker to their features so we can easily pick custom colors that match our organization.

What recommendations would you give to someone considering this product?

Airtable is best recommended for those who want simple features for the database. You can easily create fields and tables and can also make a review of your organized data.

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Generous Negotitation

Keith M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Airtable is useful for keeping tabs on sales data

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Our team uses Airtable to manage the status of all of our ongoing projects and to maintain tabs on the many deliverables we have committed to for our various partners. There are numerous interconnected menus here. We also utilize it as a customer relationship management system. It's useful for maintaining data in a neat and tidy format with a straightforward user interface.

What is your favorite aspect of this product?

Useful for handling information in a tabular format. In essence, it may be likened to a spreadsheet, but one with a far more intuitive user interface. While it serves its job, it is not ideal for use as a customer relationship management tool. Organization-wide, we're using AirTable to store and gather data and information from key stakeholders.

What do you dislike most about this product?

Data is incompatible with the Google Apps we use. Confused as to whether to switch between bases or sheets inside a single base. We are unable to remove the AirTable logo from shared content while using social media.

What recommendations would you give to someone considering this product?

The Marketing and Sales team uses Airtable to keep tabs on the top leads and sales information. As a result, we can determine where our focus should be in order to generate the most viable leads. Ideal for businesses who lack the resources to invest in a robust database management system but need a simple way to migrate data from spreadsheets like Google Sheets or Microsoft Excel to a format more suited to handling larger, more sophisticated data sets.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

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