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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

85

Email Synchronization & Tracking

85

Workflow Management

85

Quote to Project Conversion

84

Resource Management

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of Customization

86

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Stacey P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

An Improvement on Excel Spreadsheets

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable performs a wonderful job of simplifying the core features of an Excel worksheet, such as sorting, updating, and switching views, so that information can be instantly accessed by all users. To keep tabs on when Grants are due and how far along they are, my company uses this tool. We can quickly arrange the list by deadline, mark items as "in progress," "submitted," or "granted," and view the results.

What is your favorite aspect of this product?

We enjoy that Airtable provides us with premade template data to speed up the launch of our business activities. Initial usage examples include "Investor Deal Flow" and "Investor Portfolio Companies." Using Airtable, we were able to get our operations up and running with minimal outside assistance. As our requirements change, we can adapt the starting points.

What do you dislike most about this product?

Setting up an efficient Airtable can need some time, which can add extra work to the operations we're seeking to streamline. But if you put in the effort to properly set it up, you won't have any problems. I do wish it were simpler to create connections to external apps.

What recommendations would you give to someone considering this product?

Managing our workflow has traditionally been a time-consuming and laborious task, but with Airtable, we've been able to automate and streamline the process. Its spreadsheet-like interface has made it easy to use for my coworkers and has facilitated rapid adoption.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Adrian Eli B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Direct connection of forms to database

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

You can give as much time to the business as you want. If you like the hustle and bustle and have some initial experience, you can start small and manage all aspects of the business on your own. It is not imperative to have a physical store or office space to start your business. You can do everything from the comfort of your home, at least in the beginning.

What is your favorite aspect of this product?

Since businesses and processes change daily, there will always be demand for new features, products and services for your business. In addition, there are several different business models and pricing levels you can implement that will allow you to reach all types of customers. You can use it for both business and personal use. Whether you want to create a content calendar and view your content in different views.

What do you dislike most about this product?

You can change and customize the workspace wrapper and change the color of the dashboard. Airtable does not integrate with collaboration services with which it is possible to review live changes within each spreadsheet.

What recommendations would you give to someone considering this product?

Once a customer invests in your product, they have invested their time and energy to use your product/service, which is very valuable to them. Usually, the product or service becomes indispensable to your customer. When starting an Airtable extension, there is no limit to the amount of goods you can generate. The stronger your business skills and the more energy/time you devote to your career, the more you will earn.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Hernan V.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

We love airtable for its flexibility

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We use this program as a crm and to have an order in our projects. All its tools are very useful and it allows us to create tasks and projects easily and assign them to different team members, as well as monitor their progress, add notes to the activities. I like that it is very simple to use and goes far beyond an Excel table.

What is your favorite aspect of this product?

It organizes the project by means of the Kanban board and in this way it is very easy to visualize the activities, order the tasks, assign them and complete them with ease. It also allows us to have Gantt view so we can visualize the progress of each task and see the times. The project templates are very useful and I love that they can be easily customized for each project.

What do you dislike most about this product?

For some it can be a bit complex, although it is designed as an Excel which makes it a bit more familiar design. When the project has a lot of tasks, it can be overwhelming to view, due to the many rows. Honestly it is a program that I have used for a long time and I have no more complaints about it.

What recommendations would you give to someone considering this product?

We all love this software because it has tools that are very helpful in organizing projects and getting them done without delays. We are all much more productive and efficient because we know the tasks we have assigned, the execution time and the progress of the projects. We recommend it 100%.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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