Airtable Customer Reviews 2024

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Airtable

Composite Score

8.9 /10

CX Score

9.2 /10

111 Reviews Write a Review

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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3 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Caring
Enables Productivity

Feature Ratings

Average 82

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Email Synchronization & Tracking

Workflow Management

Quote to Project Conversion

Resource Management

Document Management

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

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Airtable Reviews

Maciej K.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Airtable is a powerful, flexible database tool

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Unlike traditional databases, Airtable offers a visually rich, user-friendly interface that allows non-technical users to create relational databases easily. That's the main reason i bought it.

What is your favorite aspect of this product?

flexibility in setting up workflows with its various views and linking capabilities. You can start with a simple spreadsheet format and then evolve into a fully relational database, connecting tables as your project/company grows. That's best!

What do you dislike most about this product?

The pricing structure, especially for teams needing access to advanced features like increased automation limits, syncing options, and better reporting tools.

What recommendations would you give to someone considering this product?

If you need a flexible, visually accessible database for project management, data tracking, or collaborative workflows, Airtable is a great choice. You can start with the free plan to see it yourself!

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Vendor Friendly Policies
Vendor's Interest First

Jose E.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

VEry useful tool

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Hybrid of Spreadsheet and Database Functionality

What is your favorite aspect of this product?

My favorite aspect of Airtable is its flexibility as a hybrid tool that combines the power of a relational database with the simplicity of a spreadsheet.

What do you dislike most about this product?

Some of Airtable's most powerful features, like advanced automations, more robust integrations, and increased record limits, are only available in higher-priced plans

What recommendations would you give to someone considering this product?

Read documentation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jonathan A.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Air table is highly customizable. It allows users to match the software to their operations while still managing to be modern and stylish.

What is your favorite aspect of this product?

The ability to create an interface that abstracts the data from users. This provides a high level of customizability that improves performance.

What do you dislike most about this product?

None so far. It serves the purpose I intended.

What recommendations would you give to someone considering this product?

It is very easy to implement and will be worth your time and money.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Charges for Enhancements

How We Deliver

Airtable

What is Airtable?

Company Details

Need Assistance?

Awards & Recognition

Airtable Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Maciej K.

Airtable is a powerful, flexible database tool

Likeliness to Recommend

Pros

Cons

Jose E.

VEry useful tool

Likeliness to Recommend

Pros

Jonathan A.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Email Synchronization & Tracking

Workflow Management

Quote to Project Conversion

Resource Management

Document Management

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support