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Capgemini

AI.GRC

Composite Score
7.4 /10
CX Score
8.0 /10
Category
AI.GRC
7.4 /10

What is AI.GRC?

Capgemini’s AI.GRC solution is an integral element of our Frictionless Finance offer, and a key component of our renowned Digital Global Enterprise (D-GEM) platform. Our solution delivers seamless, end-to-end GRC operations through combining a set of autonomous, AI-augmented business process controls, AI architecture patterns, and machine learning algorithms developed for control interventions, embedded within an integrated, market-leading GRC platform.

Company Details


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AI.GRC Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AI.GRC?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 79

Analytics, Reporting, and Monitoring

92

Cloud-Based

87

Risk Assessment

87

Integration

85

Data Retrieval

84

Offline License Management

83

Data Security

80

Full Coverage Policy Governance

79

Self Service Portal

76

License Models

75

Document Management

75

Vendor Capability Ratings

Average 78

Availability and Quality of Training

86

Vendor Support

81

Ease of Implementation

81

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Breadth of Features

78

Quality of Features

78

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Data Integration

73

Business Value Created

67

AI.GRC Reviews

Bill K. M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome, I just Love it!

Likeliness to Recommend

9 /10

What differentiates AI.GRC from other similar products?

AI.GRC differentiates itself from other GRC tools through its use of artificial intelligence and machine learning to streamline and enhance governance, risk management, and compliance processes

What is your favorite aspect of this product?

AI.GRC provides data-driven decision support, enabling us to make informed governance and risk management decisions based on real-time insights and predictive analytics.

What do you dislike most about this product?

none at the moment

What recommendations would you give to someone considering this product?

I would recommend an 8/10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

jaya t.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

AI-driven GRC that actually reduces audit fatigue

Likeliness to Recommend

7 /10

What differentiates AI.GRC from other similar products?

Well the biggest differentiator hands down is the continuous, real-time monitoring. Most GRC tools are periodic—you run assessments, generate reports, wait for the next cycle, rinse and repeat. AI.GRC monitors transactions and controls in real-time, so you catch issues the moment they happen, not months later during an audit. That alone has saved us from a couple of near-miss compliance headaches. Another thing is how it integrates with Capgemini's broader D-GEM platform, which gives it a level of ecosystem integration that standalone GRC tools simply can't match. The predictive analytics also actually work—it's flagged risks we hadn't even c

What is your favorite aspect of this product?

Actually, the reliability and productivity boost. We've cut our manual compliance work by a solid margin—probably 40-50% less time spent on control testing and documentation. I also really appreciate the predictive analytics; they've given us early warnings on risks we would have missed otherwise. It's one of those tools that quietly does its job in the background and you only realize how much you rely on it when something goes wrong. The automation of controls has freed up my team to focus on strategic risk decisions instead of drowning in spreadsheets and checklists. That shift from reactive to proactive has been a game-changer for us.

What do you dislike most about this product?

The interface could definitely be more intuitive—it's powerful, but there's a noticeable learning curve, especially for team members who aren't tech-savvy. We had to invest quite a bit in training upfront, which slowed down our rollout. Also, customization feels limited if you have very niche or industry-specific requirements

What recommendations would you give to someone considering this product?

Well, First, definitely run a pilot on a specific process or control area before rolling out company-wide—it'll save you from surprises. Second, make sure you have a dedicated implementation lead who understands both your business processes and the tech side; that person is critical to success. Third, be honest about the setup effort—the ROI is real, but you'll need to invest in configuration and training upfront. Don't expect to see results overnight. Finally, if you're in manufacturing, retail, or energy, you'll probably see faster value because Capgemini has strong experience there. Take your time with the onboarding and don't rush it—this

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Client's Interest First
  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2025

Helpful Tool but Could Be More User-Friendly

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Caring