What is Agentforce Sales?
The all-new Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agentforce Sales?
Pros
- Reliable
- Respectful
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
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Lead Management
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Agentforce Sales Reviews
Ajit J.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Mar 2024
It is great product to use
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
Features and design
What is your favorite aspect of this product?
Add on and feature
What do you dislike most about this product?
Cost and complexity
What recommendations would you give to someone considering this product?
I'd highly recommend using this
Pros
- Acts with Integrity
- Over Delivered
- Reliable
- Trustworthy
Ayush D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2024
Fantastic Product
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
Comprehensive Feature Set Scalability and Customization Integration Capabilities
What is your favorite aspect of this product?
aspect that users frequently highlight is the platform's robust customization capabilities another aspect that users value is the seamless integration capabilities of Salesforce Sales Cloud Enterprise often praise the comprehensive feature set of Salesforce Sales Cloud Enterprise. From lead management and opportunity tracking to forecasting, collaboration tools, analytics, and AI-driven insights, Sales Cloud offers a wealth of functionality designed to support sales teams at every stage of the sales cycle.
What do you dislike most about this product?
Complexity and Learning Curve Customization Challenges Cost
What recommendations would you give to someone considering this product?
Define Your Business Requirements Evaluate Your Options Take Advantage of Resources
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Iyer A.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2024
The best out-house CRM period.
Likeliness to Recommend
What differentiates Agentforce Sales from other similar products?
The robust collection of data, the speed of use, the ease of implementation, the friendly graphics, the amazing support team, and the fact they continue to improve on their own software.
What is your favorite aspect of this product?
The ability to quickly log and access customer information, across a whole team.
What do you dislike most about this product?
Lack of full mobile features.
What recommendations would you give to someone considering this product?
If you are serious in sales, or you have a wide set of customers and a strong team. This CRM will pay off. If you don't, then use an internal or free one.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
