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Agentforce Revenue Management Logo Award Winner Product Badge
Agentforce Revenue Management Logo Award Winner Product Badge
Salesforce.com Inc

Agentforce Revenue Management

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Agentforce Revenue Management
8.4 /10

What is Agentforce Revenue Management?

Agentforce Revenue Management (formerly Revenue Cloud Advanced), formerly Salesforce CPQ, is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Revenue Cloud Advanced gives your sales team easy-to-use software, available on any device due to its cloud-based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

Company Details


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Awards & Recognition

Agentforce Revenue Management won the following awards in the Configure, Price, Quote category

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Agentforce Revenue Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agentforce Revenue Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agentforce Revenue Management?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 81

Multi Currency

86

Quote Development and Administration

84

Product and Service Configuration

84

Application Integration

82

Discounting Management

81

Reporting and Analytics

81

Visual Configuration

80

Workflow & Approvals

80

Catalog Management

78

Renewal Management

78

Rules Engine

77

Vendor Capability Ratings

Average 79

Breadth of Features

84

Business Value Created

83

Ease of Data Integration

81

Quality of Features

80

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

78

Vendor Support

77

Ease of Implementation

77

Availability and Quality of Training

77

Usability and Intuitiveness

76

Agentforce Revenue Management Reviews

Andy H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Maximizing cost and price budget efficiency.

Likeliness to Recommend

9 /10

What differentiates Agentforce Revenue Management from other similar products?

Easily set budgets for specific scenarios. Take into account all relevant costs, including equipment, personnel, and logistics, to ensure accurate and competitive pricing.

What is your favorite aspect of this product?

Planners can collaborate seamlessly with stakeholders, suppliers, and customers, facilitating effective communication and ensuring that everyone is aligned throughout the cost-benefit analysis process.

What do you dislike most about this product?

It offers out-of-the-box and more flexible customization options, allowing users to tailor the platform to their unique business requirements and workflows.

What recommendations would you give to someone considering this product?

Salesforce CPQ is a valuable tool for maximizing profitability and making informed decisions. Its profitability analysis capabilities are robust. It integrates seamlessly with real-time collaboration capabilities, making it an essential asset for any department operating in the planning space.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Brad T.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Salesforce offers powerful and flexible features

Likeliness to Recommend

9 /10

What differentiates Agentforce Revenue Management from other similar products?

The Salesforce CPQ journey was interesting, but the result was excellent. We went from having one Deal Desk analyst providing quotes for all sales reps to sales reps creating their own quotes on their own.

What is your favorite aspect of this product?

As a small team, we like the flexibility to make last-minute adjustments when we discover something isn't working. For more complex quoting requirements, you can also use QCP to expand your normal capacity.

What do you dislike most about this product?

Launching CPQ is a time-consuming process that requires extensive planning, development, and testing. Furthermore, problems will persist regardless of your efforts.

What recommendations would you give to someone considering this product?

One of the best things about Salesforce CPQ is its versatility. Things become much clearer as you learn how he uses all those objects.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies

Kyla D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and accelerates sales cycle

Likeliness to Recommend

10 /10

What differentiates Agentforce Revenue Management from other similar products?

The ability to pull data from multiple other applications. Integrates the sales cycle from start to finish

What is your favorite aspect of this product?

Easy to use - and they have training on Salesforce.com for it

What do you dislike most about this product?

The way my internal company has it set up

What recommendations would you give to someone considering this product?

Worth the money - sets you up for success at other companies too

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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