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NextRoll

AdRoll

Composite Score
7.8 /10
CX Score
7.9 /10
Category
AdRoll
7.8 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Marketing Platforms - Midmarket category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

89 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

0% Negative
11% Neutral
89% Positive

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Marketing Analytics

90

Marketing Operations Management

89

Social Media Marketing Management

88

Marketing Workflow Management

88

Marketing Asset Management

86

Advanced Campaign Management

86

Email Marketing Automation

86

Mobile Marketing Management

85

Multi Channel Integration

83

Advanced Data Segmentation

83

Community Marketing Management

76

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Quality of Features

83

Business Value Created

82

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

77

Availability and Quality of Training

76

Ease of IT Administration

73

Vendor Support

69

AdRoll Reviews

Kathleen K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The Industry's Most Prominent Retargeting Platform

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

AdRoll is utilized by our digital media team for the purpose of dynamic retargeting across a variety of customers. It serves display banners that we provide on websites and social media based on the audience pools and interests that are gathered from those audiences. Targeting an audience that has already shown interest in the products that our particular client offers has proven to be the most fruitful use of this strategy. Additionally, it gives us access to reporting dashboards that we can use to report on metrics to our customers, and it allows us to launch banner ads for our customers in a variety of sizes across the internet.

What is your favorite aspect of this product?

AdRoll clients have access to a very user-friendly reporting dashboard. Because of the dashboards' transparency, you can provide your client with more in-depth reporting. However, I think the naming convention procedure for uploading visuals for banner advertisements should be a little more user-friendly.

What do you dislike most about this product?

Searching for a specific image on Adroll would be a lot easier if the company had implemented such a function. AdRoll tracking on our end has been experiencing troubles recently, so it could be helpful to have a function that allows the images to pop out when you hover over them. It is possible that our tags have not been incorporated correctly or that the system is experiencing a problem.

What recommendations would you give to someone considering this product?

You should use AdRoll if you need a different method of dynamic retargeting for your client's display ads. Large ad campaigns with a wide range of targeting options can benefit from partnering with this company. Many of our clients' dynamic retargeting campaigns are powered by AdRoll. Even though one of our clients has a little budget, we're still seeing positive results. There will be a learning curve when you first start using Adroll, as there is with any new software. In order to submit billing information for individual campaigns or set up audiences, for example, the site is not obvious.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Savanna M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

AdRoll easy and effective program,

Likeliness to Recommend

8 /10

What differentiates AdRoll from other similar products?

AdRoll differs from other programs because it is very easy to use.

What is your favorite aspect of this product?

When we have questions or concerns, account management is always there to help us very swiftly. It's fast and simple to advertise with AdRoll since they handle all of the setup and ad targeting on the back end for you. Many advertising options are available, and we have the freedom to choose those that best serve our objectives and purposes.

What do you dislike most about this product?

As a result, I have no way of knowing how much of my advertising spend is going toward the media and how much to AdRoll. ROAS, for example, might be as low as 2%. The tool's charge is the only way I know it might be improved without making any modifications to the campaign.

What recommendations would you give to someone considering this product?

The initial investment is nothing, and you can do it on a shoestring budget.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Kimberly B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent program, 100% recommended.

Likeliness to Recommend

8 /10

What differentiates AdRoll from other similar products?

adroll is a program that has a simple Interface and is Visually attractive. In these aspects it is better than other programs.

What is your favorite aspect of this product?

AdRoll is one of the few systems that allow you to track the effectiveness of your branding and retargeting efforts across a large number of sites. To begin with, it's really easy to use and has an excellent interface for campaigns, as well as for people who are just beginning out in email and/or advertising. In terms of remarketing/retargeting and branding, I enjoy how you can simply pick what proportion of your money to use for these types of advertising campaigns. When it comes to using the adroll platform, branding is a breeze and very cost-effective.

What do you dislike most about this product?

Despite the fact that most systems don't have 100% success with attribution, I don't think they do an adequate job of it for ecommerce. AdRoll doesn't make it simple to know where your ads are appearing or which websites are driving the most traffic and sales from your advertising. Adding this column to the home page will make it easier for users to track their advertisements' locations, discover which websites are converting the most and manage their budgets more effectively. An advertising agency's decision-making process might benefit from this information.

What recommendations would you give to someone considering this product?

Don't be afraid to ask for a pre-consultation. There is a top-notch support crew available.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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