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NextRoll

AdRoll

Composite Score
7.8 /10
CX Score
7.9 /10
Category
AdRoll
7.8 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Marketing Platforms - Midmarket category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

89 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

0% Negative
11% Neutral
89% Positive

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Marketing Analytics

90

Marketing Operations Management

89

Social Media Marketing Management

88

Marketing Workflow Management

88

Marketing Asset Management

86

Advanced Campaign Management

86

Email Marketing Automation

86

Mobile Marketing Management

85

Multi Channel Integration

83

Advanced Data Segmentation

83

Community Marketing Management

76

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Quality of Features

83

Business Value Created

82

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

77

Availability and Quality of Training

76

Ease of IT Administration

73

Vendor Support

69

AdRoll Reviews

Richard P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use remarketing solution

Likeliness to Recommend

8 /10

What differentiates AdRoll from other similar products?

The results you get compared to remarketing directly through Google ads is much better. It's also easy to setup campaigns and you have someone on hand who will monitor shifts in your account performance

What is your favorite aspect of this product?

The support. Being able to meet semi-regularly with someone is reassuring. Also the discounts on offer based on volume are great

What do you dislike most about this product?

The time it takes to implement campaigns. You need to think what you need way ahead of time. For a recent campaign we wanted to get ads live with a dynamic carousel and it took Adroll a week to get live. By the time it did the campaign only had 1 day left

What recommendations would you give to someone considering this product?

If you want something that will manage itself and is out of the box then this is the solution for you. Just plan your campaigns way ahead of time

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ralph Y.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic alternative for Retargeting

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

Ease of use software really. Plug and play and it just needs technical aspect of pixel implementation, target pages and audience segmentation.

What is your favorite aspect of this product?

Adroll setup and implementation

What do you dislike most about this product?

Sites servicing transparency

What recommendations would you give to someone considering this product?

If they are looking for an alternative software to use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Daniel C.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Campaign setup is simple and straightforward

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

Adroll is functional and simple to operate. They have one of the best customer service/support teams available. They're always quick to respond and offer assistance whenever there's a problem.

What is your favorite aspect of this product?

The platform's onboarding process is simple. It didn't take long at all to get rolling. The user-friendliness, specifically how simple it is to manage campaigns and save files. The framework is flexible enough to accommodate individualized approaches without becoming unmanageable.

What do you dislike most about this product?

Adroll's video advertising capabilities. It would be great if advertisements could be shown in more places. There is a need for better attribution. Remarketing should allow for a variety of placement options.

What recommendations would you give to someone considering this product?

Display advertisements and ad retargeting. It's facilitating our further communication with potential customers. The intuitive design helps me get more done in less time. That has proven useful in helping me reach out to those who have abandoned their shopping carts.

Pros

  • Enables Productivity
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

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