What is ADP TotalSource?
From easy recruiting tools to world-class, cost-effective benefits — plus great payroll and HR — ADP TotalSource® helps you accomplish more, faster. And you're supported by ADP experts through every decision and every question.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
91 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP TotalSource?
Pros
- Security Protects
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Self Service Portal
Regulatory Compliance
Payroll Integration
Contributions and Payment Tracking
Claims Management
Provider Management
User and Enrollment Management
Archiving and Reporting
Benefits Administration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
ADP TotalSource Reviews
April O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Great product
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
Easy to understand
What is your favorite aspect of this product?
Colorful and friendly, organized intuitive
What do you dislike most about this product?
That we no longer use it
What recommendations would you give to someone considering this product?
Consider it as a first option
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lori S.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2021
Fantastic product!
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
The features are fantastic
What is your favorite aspect of this product?
accessibility
What do you dislike most about this product?
nothing comes to mind
What recommendations would you give to someone considering this product?
non come to mind
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
Jes H.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2021
easy to use as an end user
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
Friendly and easy to use interface
What is your favorite aspect of this product?
Simple and not complex
What do you dislike most about this product?
Nothing that stood out.
What recommendations would you give to someone considering this product?
Well known brand for payroll administration
Pros
- Efficient Service
- Effective Service
- Saves Time
- Respectful