What is ADP TotalSource?
From easy recruiting tools to world-class, cost-effective benefits — plus great payroll and HR — ADP TotalSource® helps you accomplish more, faster. And you're supported by ADP experts through every decision and every question.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
91 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP TotalSource?
Pros
- Security Protects
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Self Service Portal
Regulatory Compliance
Payroll Integration
Contributions and Payment Tracking
Claims Management
Provider Management
User and Enrollment Management
Archiving and Reporting
Benefits Administration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
ADP TotalSource Reviews
Andreina P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Vendor Management and Renewal
Submitted Oct 2022
With Adp we have employee management under control
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
We have found this to be a fairly complete tool, to have up to date and in order all the management of employees, from payroll, to monitoring their hours and time worked. Almost all functions are automated and easily configured, allowing us to make payments easily and on time.
What is your favorite aspect of this product?
Through this program we can automate the company's tax payments and have in the same system the payment of employee benefits such as health insurance, attendance and other legal benefits. Best of all, it has a mobile application, which allows us to keep up to date with the management of employees outside the office.
What do you dislike most about this product?
So far there is little negative I have to say about this program, as I find it one of the most simple and practical to use, but if I must mention something, I could say that they should improve their reports, as they are not as complete as I would like and that the payroll and payment format would be a little more flexible to customize, as there are spaces that we do not need and others that we should cover.
What recommendations would you give to someone considering this product?
ADP TotalSource is ideal for companies that manage a large number of employees. It divides each section into different departments. If this is how your company is set up, and it is the case for many large corporations, this will work well for you. In a smaller company, where you are a payroll specialist, benefits administrator, etc., having to wait days for answers to your questions is very inefficient.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Respectful
Shruti S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
It is good and easy to use. Love it
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
I think Paystubs generation and taxes calculation is awesome on ADP. However benefits enrollment process is little tricky one for consultant.
What is your favorite aspect of this product?
Paystubs generation and taxes calculation
What do you dislike most about this product?
Enrollment process and user interface
What recommendations would you give to someone considering this product?
This product is really helpful for you consultants pay and pay tracing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Abid S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Easy to use, but little hard to use for new one
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
taxes auto calculation is the unique one.
What is your favorite aspect of this product?
taxes auto calculation.
What do you dislike most about this product?
not easy to use for the employee.
What recommendations would you give to someone considering this product?
i think it should be little easy to use. work on UI and speed. i personally feel little hard to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing