This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe

Adobe Experience Manager

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Adobe Experience Manager
8.5 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

Filter By

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Altruistic
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 80

Workflow and Approval Management

83

Manage / Administration of Metadata

82

In System Content Views

81

Collaboration

81

Content Capture

81

Cloud Offering

81

Intelligent Indexing

80

Automation of Metadata Creation

80

Version Management

80

Digital Asset Findability

80

Permissions and Access Right Management

79

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

81

Quality of Features

81

Ease of IT Administration

79

Ease of Customization

79

Usability and Intuitiveness

78

Ease of Implementation

78

Vendor Support

78

Availability and Quality of Training

77

Ease of Data Integration

76

Product Strategy and Rate of Improvement

76

Adobe Experience Manager Reviews

Precious E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

It's alright

Likeliness to Recommend

7 /10

What differentiates Adobe Experience Manager from other similar products?

The features

What is your favorite aspect of this product?

Ability to deliver my digital experiences across different channels

What do you dislike most about this product?

Features do not live up to my expectations

What recommendations would you give to someone considering this product?

Do your thorough research before making a decision

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Emman C.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Reliable and Feature Rich Digital Asset Management

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

The differentiative thing is that Adobe Experience Manager not only manages content but also the user experience. I can see where a user is clicking and what is being viewed the most, then I can change the content accordingly. WordPress doesn’t have that deep user data.

What is your favorite aspect of this product?

My most favorite feature is the asset sharing feature allowing me and my team to upload all the images, videos and logos to a central library and I can use them on any site. Everything is in one place and always up to date.

What do you dislike most about this product?

The worst thing about Adobe Experiene Manager is the combination of slow speed with its super expensive packages. At first, it comes with a huge price tag and second it doesn’t even performs as per expectation despite being one of the premium products.

What recommendations would you give to someone considering this product?

My recommendation is that if your company have a lot of sites, definitely get Adobe Experience Manager but make sure to get training first as it's not an easy tool. Take note of every update to Adobe, because they change the interface often and you will get confused.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Leila H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

‎One hub for every creative asset

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

‎Mainly because of its deep integration within the Adobe ecosystem and its ability to handle enterprise-scale content operations smoothly.

What is your favorite aspect of this product?

‎Even when there are tons of files, I can quickly find what I need using search, tags, or metadata, which saves a lot of time. It’s easy to organize assets into folders and categories that actually make sense for my workflow.

What do you dislike most about this product?

‎Nothing negative to report as Adobe Experience is very reliable and easy to work with. It keeps all digital assets well-organized and makes searching and reusing content simple.

What recommendations would you give to someone considering this product?

‎Use smart tagging and metadata templates for every uploaded asset so files stay searchable and organized from the start. Moreover, put asset folders by campaign or department to avoid confusion and make retrieval faster.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Adobe Experience Manager Comparisons