What is Adobe Experience Manager?
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
2
Since last award
93 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Reliable
- Altruistic
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow and Approval Management
Content Capture
In System Content Views
Manage / Administration of Metadata
Collaboration
Cloud Offering
Permissions and Access Right Management
Digital Asset Findability
Automation of Metadata Creation
Intelligent Indexing
Version Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
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Adobe Experience Manager Reviews
Devin H.
- Role: Industry Specific Role
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jan 2025
Great product, but deceptive terms and conditions
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
It is a great and all-around product for content creation. The customer service representatives do not help with your issues.
What is your favorite aspect of this product?
The wide variety of personalization in the program.
What do you dislike most about this product?
Subscription terms are deceptive and will make you pay more than you ever thought you would.
What recommendations would you give to someone considering this product?
Read the fine print, but otherwise enjoy making great content!
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
Emily F.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Why it is a popular tool
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Adobe Experience Manager is designed to help businesses in managing their digital assets. It helps in storing, arranging, and sharing the assets among members. AEM helps in smoothing working during the process of designing and assets management by integrating itself with Adobe Creative Cloud. These characteristics make it unique among its competitors.
What is your favorite aspect of this product?
The seamless integration of Adobe Experience Manager (AEM) with its Adobe Creative Cloud is my favorite aspect about it. It helps me a lot in making, managing and uploading my assets within creative working. In addition to this, its AI-powered features such as automating tagging and intelligence searching make the whole process streamline. All these features collectively create an environment for its users to work efficiently.
What do you dislike most about this product?
Talking about my experience with it, I haven't come across any of its major drawbacks since I am using it. Although for those, who are new to this and not much familiar with its functioning may face issues while using it. But as I was already known to, I don't feel any hurdles during my work.
What recommendations would you give to someone considering this product?
For all those who are looking for advanced asset management and collaboration software, Adobe Experience Manager is a premium solution to all their digital asset solutions. However, to avoid any type of hindrance while working for any task, I would recommend to take initial training and basic knowledge about this software. Besides this, It is an all-in-one package to all digital assets.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Sandeep V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
AEM - Enterprise Content Management System
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
AEM is an enterprise level CMS and good for organizations with clear visibility for long term goals
What is your favorite aspect of this product?
Content management
What do you dislike most about this product?
User interface is hard to use for business users, as compared to other CMS systems like Webflow
What recommendations would you give to someone considering this product?
AEM is good as an enterprise level CMS but not every other organization can afford it due to high cost of procurement
Pros
- Efficient Service
- Caring
- Respectful
- Helps Innovate