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Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Joe W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

As ever with Adobe, the best on the market.

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

Quite simply Adobe products are the best. The ease of use once you have learnt the software and the range of features are second to none.

What is your favorite aspect of this product?

The ease of use when knowledgeable about the rest of the Adobe suite.

What do you dislike most about this product?

I think it is strange that it has such a different layout/structure to the rest of Adobe products, but once you have got familiar with different features being in different places, it is a beautiful piece of software.

What recommendations would you give to someone considering this product?

Definitely go ahead and use it. Learn it and make sure to make use of the extensive educational materials out there, from Adobe themselves and third party sources.

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Efficient Service
  • Wastes Time

Mou A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Awesome software for web and printable designs.

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

More functionality than others.

What is your favorite aspect of this product?

Indesign is an industry standard it is so easy to use and the shortcuts in Indesign are the best. I would like to see the same shortcuts in other adobe products. I like that indesign is so easy to learn and so versatile. As of now, I create every printable media in InDesign. Graphics that you design using photoshop and illustration, you can design using this.

What do you dislike most about this product?

There are a lot of different ways to accomplish one task. If you know nothing about Adobe products you are going to be so lost.

What recommendations would you give to someone considering this product?

I design Flexi, banners, posters and brochures using InDesign. Designing is my profession and tools like these are blessings for me.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Søren E.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

The Best Photo Editor On The Market

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign is the most advanced tool and there are no competitors in this space

What is your favorite aspect of this product?

I have been using Adobe InDesign for a number of years and it is by far the best photo editor on the market

What do you dislike most about this product?

It is a rather expensive piece of software to purchase

What recommendations would you give to someone considering this product?

We have been using Adobe InDesign for our webcontent, it is by far the best software in the industry

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Caring

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