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Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Michelle H.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Couldn't be without it

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Ease of use and the ability of the software to layer designs which are essential to my business.

What is your favorite aspect of this product?

The choice of layout tools is particularly impressive.

What do you dislike most about this product?

The cost of the software for a small business is significant, but we could not be without it.

What recommendations would you give to someone considering this product?

Undertake a free trial first - have clear objectives in terms of what you need to use it for.

Pros

  • Reliable
  • Security Protects
  • Continually Improving Product
  • Performance Enhancing

Liam R.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

Really easy to learn and get designing.

Likeliness to Recommend

7 /10

What differentiates Adobe InDesign from other similar products?

Use precise grids and guides to position page elements and create polished layouts.

What is your favorite aspect of this product?

Professional typesetting features to format text consistently across pages, chapters, and publications.

What do you dislike most about this product?

power is focused on the master and multiple page capabilities and loses some other capabilities such as photo editing.

What recommendations would you give to someone considering this product?

Keep on top of tutorials, features and buttons change regularly.

Pros

  • Helps Innovate
  • Reliable
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Leverages Incumbent Status

Dean N.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

The best multi design software!

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

The way you can manipulate the text and align it around an object is great, also the drop cap usage to design the paragraph is awesome

What is your favorite aspect of this product?

The many fonts you can use within the software and that you can add your own.

What do you dislike most about this product?

That you cannot edit images in the program you need to do it before

What recommendations would you give to someone considering this product?

It may be expensive but it’s worth every penny to be able to do the wide range of capabilities it can do!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Leverages Incumbent Status
  • Less Effective Service
  • Less Respectful

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