What is Adestra?
Adestra have been empowering their clients to maximize marketing ROI through email-driven technology for over 10 years. Our flexible account structure, obsession with customer success, and award-winning service have gained the trust of global and growing brands alike. We were founded on the principle that marketing success takes more than technology, and that's why customer service is at the heart of our business. We're not just Software as a Service, we're Software AND a Service.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adestra?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Contact Database
Surveys and Polling
Email Delivery
Auto-Responders
Campaign Management
Content Authoring
Basic Reporting and Analytics
Segmentation
SPAM Compliance
Mobile Optimized
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adestra Reviews
Bruno C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
It’s quite simple to utilize!
Likeliness to Recommend
What differentiates Adestra from other similar products?
I believe it’s quite simple to utilize. I found it pretty plain as a day to finish the overall email necessities. Modifying is genuinely simple also and their service team rushes to answer. I am generally dazzled by the account managers’ support, who never wonder whether or not to help me in everyday inquiries and onboarding large clients. They are extremely capable and mindful which is major assistance in the organization field while going to someone else truly helps drop the load from inquiries. The usefulness of Adestra is extraordinary, with its staggered stage guaranteeing that our clients can explore the framework effortlessly.
What is your favorite aspect of this product?
Adestra is a genuinely basic stage that permits our team to send different email campaigns going from marketing to customer services. Customer Service is generally useful and responsive, and we have had the option to incorporate our marking/style to all set formats.
What do you dislike most about this product?
Sending messages at a set date/time is troublesome since it is just set for the one-time zone. Choices to simplify increases to layouts don't exist and need help, Computerization could likewise be better.
What recommendations would you give to someone considering this product?
The layouts in Adestra are genuinely simple to utilize and control once you have them arranged. This keeps messages uniform while yet permitting imagination and customization without requiring HTML information and abilities. The help team is useful. Research the product, test it, and work with their customer services team to guarantee that the item will address your issues.
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate
Charlotte Russell D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
This program is well maintained
Likeliness to Recommend
What differentiates Adestra from other similar products?
This program is well maintained. Once we set up the templates for this program, they are very easy to use and operate. This platform keeps email consistent, while still requiring no HTML knowledge and skills for creativity and customization. More, this program support team is helping us.
What is your favorite aspect of this product?
This email marketing platform provides us with a powerful infrastructure that can help us communicate more effectively with customers and subscribers by providing ultra-relevant content.
What do you dislike most about this product?
Its reports are not easy to manipulate and export for further analysis. Also, it is not possible to compare campaigns. Besides, the platform’s export options are limited. Proactive platform issue notification requires work. API response speed may be very slow. According to our experience, its account management is very poor.
What recommendations would you give to someone considering this product?
this platform allows automatic messaging and incorporates enterprise-level native features, thereby reducing implementation. I would love to recommend Upland Adestra to everyone.
Pros
- Respectful
- Generous Negotitation
- Continually Improving Product
- Reliable