
What is Addigy?
Addigy is a cloud-based IT management platform to manage and secure macOS, iOS, iPadOS and tvOS devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more. At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Down
3
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Down
4
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 100%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 97%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Addigy?
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Process Automation
Mobile Device Management
Support for IoT Devices
Remote Control
Remote NOC, SOC, Helpdesk Integration
Patch Management
Endpoint Backup
Discovery
Real User Monitoring
Ransomware Recovery and Removal
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Vendor Support
Quality of Features
Breadth of Features
Addigy Reviews
Taylor a.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Very easy to use and learn
Likeliness to Recommend
What differentiates Addigy from other similar products?
I like that it doesn’t need the end user doesn’t have to do anything. It was also easy to learn
What is your favorite aspect of this product?
Easy for me to learn and works great. No down time
What do you dislike most about this product?
It does fine. No dislikes
What recommendations would you give to someone considering this product?
It’s a great help for sure and easy to learn
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Theresa E.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jan 2023
Super easy to implement and use
Likeliness to Recommend
What differentiates Addigy from other similar products?
Super easy to set up and end users have no trouble with this at all
What is your favorite aspect of this product?
No codes to type in for the end user to get help from IT with remote
What do you dislike most about this product?
There isn't anything I dislike really
What recommendations would you give to someone considering this product?
This is awesome and super easy to set up
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chris e.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy to use and set up!
Likeliness to Recommend
What differentiates Addigy from other similar products?
They aren’t super unique but their interface is very easy to use and clean
What is your favorite aspect of this product?
Clean easy to use interface makes remote management easy
What do you dislike most about this product?
Cost was a little high but not bad
What recommendations would you give to someone considering this product?
Easy to implement and use
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy