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Addigy

Addigy

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Addigy
7.9 /10

What is Addigy?

Addigy is a cloud-based IT management platform to manage and secure macOS, iOS, iPadOS and tvOS devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more. At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise.

Company Details


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Awards & Recognition

Addigy won the following awards in the Remote Monitoring and Management category

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Addigy Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Addigy.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 3
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Down 4
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
100%
Conflict Resolution:
87%
Strategy & Innovation:
97%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Addigy?

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0% Negative
11% Neutral
89% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Respectful

Feature Ratings

Average 90

Process Automation

93

Mobile Device Management

92

Support for IoT Devices

91

Remote Control

91

Remote NOC, SOC, Helpdesk Integration

91

Patch Management

90

Endpoint Backup

90

Discovery

90

Real User Monitoring

90

Ransomware Recovery and Removal

86

Anti Malware Signature Detection

84

Vendor Capability Ratings

Average 91

Ease of IT Administration

93

Business Value Created

93

Usability and Intuitiveness

93

Ease of Data Integration

93

Ease of Customization

92

Product Strategy and Rate of Improvement

91

Ease of Implementation

91

Availability and Quality of Training

89

Vendor Support

89

Quality of Features

88

Breadth of Features

88

Addigy Reviews

Mihir p.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

It is the most efficient platform for MDM

Likeliness to Recommend

6 /10

What differentiates Addigy from other similar products?

It is quite different and efficient

What is your favorite aspect of this product?

MDM IS MY FAVORITE

What do you dislike most about this product?

I would say nothing

What recommendations would you give to someone considering this product?

It is pocket friendly and efficient

Pros

  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity
  • Friendly Negotiation

Cons

  • Less Fair

Halion A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Addigy is the best Apple MDM product

Likeliness to Recommend

10 /10

What differentiates Addigy from other similar products?

Addigy is the best MDM we have used for Mac, tons of features and great support

What is your favorite aspect of this product?

the ability to remote into a mac without having to have setup certain permissions beforehand

What do you dislike most about this product?

i wish they had a better solution for privileged access management, they have something but its very basic

What recommendations would you give to someone considering this product?

migrate now, they have a migration tool as well to make it easier on you, just do it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sergey M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product, and awesome customer support!

Likeliness to Recommend

10 /10

What differentiates Addigy from other similar products?

Everything! Simplicity of use, ease of administration, a nice variety of features. It's an all-inclusive solution for any IT admin, who wants to make administration of the Macs a breeze!

What is your favorite aspect of this product?

Ease of end-point deployment, and software installation automation, but the most is the highly customizable dashboard, which provides a lot of information without digging in, It's all there in front of you!

What do you dislike most about this product?

I can't say I dislike it, but I wish there was an ability to notify admin when end points are provisioned or removed from the infrastructure. A lack of such notifications can leave you blind.

What recommendations would you give to someone considering this product?

Don't think twice! Jump in and start using the product right away! You won't look back!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing