What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Calendar Integration
Real-Time Calendar View
Scheduling Link Creation
Automated Notifications
Customizable Branding
Payment Processing
Availability Preferences
3rd Party Integration
Analytics and Reporting
Mobile
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Ease of Customization
Breadth of Features
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Acuity Scheduling Reviews
Trisha G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Easy to use and a fantastic product!
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
It is a basic tool that does not add on a bunch of features you do not need!
What is your favorite aspect of this product?
Easy of use and reliability
What do you dislike most about this product?
Can't think of anything.
What recommendations would you give to someone considering this product?
Excellent if you need to add a calendar for scheduling on your website and/or CRM tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Edgar F.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Easily book appointments and/or services.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Book easily, secure hosting, synchronization with Airbnb, and content managers like Joomla and WordPress.
What is your favorite aspect of this product?
Obtain direct and simple reservations 100% automatically from my website, Facebook, etc.
What do you dislike most about this product?
I can book easily.
What recommendations would you give to someone considering this product?
It is 100% reliable and I can book easily.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Matthew Lucca C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Excellent ally for your reservations.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Provides all the flexibility you could need, from simplified appointment scheduling, ease of use, affordable (cost terms) many options, unlimited plugins and more.
What is your favorite aspect of this product?
Unlimited plugins, great payment providers, support for secure online and offline payment methods. Direct synchronization with our calendar and more.
What do you dislike most about this product?
It's not necessary, I like it.
What recommendations would you give to someone considering this product?
It is a very versatile system, offers many additional features, dozens of plugins, excellent hosting, affordable (in terms of cost).
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Cons
- Commodity Features