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What is Accolade?
Gain complete visibility to your organization's innovation process, make smarter decisions, and improve your time-to-value. Accolade® by Sopheon is the innovation management product that empowers organizations to consistently identify, evaluate, and execute against the right strategic priorities.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accolade?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vendor Capability Ratings
Accolade Reviews
Kiersten D.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Feb 2024
Great Product! Easy to Implement and Configure.
Likeliness to Recommend
What differentiates Accolade from other similar products?
The support team is tremendous.
What is your favorite aspect of this product?
Compliance controls can be put in place with gate conditions.
What do you dislike most about this product?
No ability to see configuration management of change log
What recommendations would you give to someone considering this product?
Get Stake holder buy in internally before starting configuration. Having a well planned architecure makes for a smooth implementation.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Respectful
Daniel T.
- Role: Finance
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Feb 2024
Always improving, great customization & support
Likeliness to Recommend
What differentiates Accolade from other similar products?
Great support team (quick and helpful), easy customization, lots of built in features
What is your favorite aspect of this product?
I love the ease of customization and how intuitive it is to develop and administer the platform once you get used to it
What do you dislike most about this product?
When good features are discontinued / no longer supported, and when there is no way to override default coding/setup
What recommendations would you give to someone considering this product?
Have frequent check ins to understand new features and what features you are not using, because it really can be a one stop show. It's a powerful platform that can really unlock strong business outcomes if you know what's possible
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Greg M.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Feb 2024
Critical to business success
Likeliness to Recommend
What differentiates Accolade from other similar products?
A very flexible environment where I can model various ways of achieving internal customer satisfaction.
What is your favorite aspect of this product?
flexibility
What do you dislike most about this product?
not sure I know the best practices for using the product
What recommendations would you give to someone considering this product?
Talk with sales support personnel for demonstrations around your requirements for the software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing