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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Kartik A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Perfect software

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

- perfect otp authenticator thing - manages things v well in vault - perfect integrations (would love more here)

What is your favorite aspect of this product?

- integrations - onboarding - support

What do you dislike most about this product?

not dislikes but more things - would like to see more integrations - have a feature of seeing different themes/UI/etc

What recommendations would you give to someone considering this product?

go for it, dont get anything else - you'd enjoy it/love it. i wont name other softwares but there are many data-breaches in other softwares in the industry. 1Password is top-notch, go for it - never look back

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Philip L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use product

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

I have no experience with other products, so I cannot do a comparison.

What is your favorite aspect of this product?

Nowadays you have so many systems and so many different password requirements. It is hard to keep track of all of them. By using the product you only have one password to deal with.

What do you dislike most about this product?

you still need to retain your secret key in one way or another. Other on paper or digital. I cannot think of a better solution. But just wondering what if it happens if i lose this secret key.

What recommendations would you give to someone considering this product?

If you are dealing with many systems and passwords, this would be a product to consider. Or if you have to share an user account/password as a team.

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Timmyleh P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Awesome password protector

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

1Password is simple and easy to use. It allows the user to organize all authenticators and they can be accessed under one tool.

What is your favorite aspect of this product?

1Password is your instant vault of authenticators and password protectors.

What do you dislike most about this product?

I don't find anything about 1Password that I dislike at this time.

What recommendations would you give to someone considering this product?

1Password is the best choice for password protection.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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