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1Password

1Password

Composite Score
8.9 /10
CX Score
9.0 /10
Category
1Password
8.9 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
2% Neutral
98% Positive

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Credential Management

90

Autosave and Autofill

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Access From Multiple Devices

86

AD/LDAP Sync

86

Work and Personal

86

Encryption and Decryption

86

Dashboard

85

Vault for Each User

84

Team Management

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Usability and Intuitiveness

84

Breadth of Features

84

Business Value Created

83

Ease of Implementation

83

Quality of Features

82

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

1Password Reviews

Matthew W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Secure password protection with great integrations

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Password enables strong password protection and usability across the business, utilising "trusted devices" to ensure that access to these passwords are secure and protected.

What is your favorite aspect of this product?

Mobile access is great and secured properly. SCIM bridge sync for Active Directory provisioning is solid and easily maintainable.

What do you dislike most about this product?

The "Trusted devices" are a great selling point to ensure security of credentials, but can lead to frustrating situations trying to maintain and resume access for individuals across browsers, desktop and browser extensions

What recommendations would you give to someone considering this product?

This is a great enterprise product and once you get used to a few quirks with trusted devices, it's a secure and very usable system. Couple that with strong integrations and great admin features and it's easily embedded into the enterprise as a whole.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Fair
  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Easy to use, many integrations, and secure

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rochelle S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent password manager for work and personal.

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

I've only used windows password manager but this is better. I like the 1 password sign in and I use the password generator and vaults the most.

What is your favorite aspect of this product?

Secure password management

What do you dislike most about this product?

Nothing I really like this product.

What recommendations would you give to someone considering this product?

To purchase it for your entire enterprise not just the IT department

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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