
What is 1Password?
1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
95 Plan to Renew
Down
2
Since last award
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 91%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love 1Password?
Pros
- Enables Productivity
- Security Protects
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Autosave and Autofill
Credential Management
Password Generator
AD/LDAP Sync
Work and Personal
Access From Multiple Devices
Encryption and Decryption
Multi-Factor Authentication (MFA)
Vault for Each User
Dashboard
Team Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
1Password Reviews

Tushar G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2024
Easy to use and Feature rich password manager.
Likeliness to Recommend
What differentiates 1Password from other similar products?
1Password have support for 2FA keys and SSH keys, also it has apps for all major platforms available.
What is your favorite aspect of this product?
Ease of use and features.
What do you dislike most about this product?
Auto filling feature.
What recommendations would you give to someone considering this product?
This is a great password manager if you want to have a polished overall experience.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Performance Enhancing
Cons
- Vendor Friendly Policies

Valeria d.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Keeps your accounts safe!
Likeliness to Recommend
What differentiates 1Password from other similar products?
I used this for a while at my current company. It was out preferred password sharing method for a while. I think it's very easy to use, safe and prevents team members from manually saving passwords and exposing sensitive data. The fact that 1Password is not only an extension but also has a web app is very useful. Additionally, having different vaults is extremely helpful for you to share passwords with your teammates but only the ones you want to share.
What is your favorite aspect of this product?
Having different vaults.
What do you dislike most about this product?
I don't think there's something I don't like about the product. It's very functional and easy to use.
What recommendations would you give to someone considering this product?
Make sure to understand how vaults work. Rewuest your team to use this instead of manually sharing passwords, I know that at the beginning it can look difficult to use when you're so used to copy/paste passwords. Make sure to understand the product and give it a few minutes to set it up and you'll be ready to use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Georgina D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Our #1 vault for sharing credentials between users
Likeliness to Recommend
What differentiates 1Password from other similar products?
Acceptable pricing, splendid security
What is your favorite aspect of this product?
Ability to quickly share passwords via link, ability to set the link to expire/be used once or more times. It's significantly safer than simply sharing the credentials as plain text.
What do you dislike most about this product?
It often requires reauthorization which can be annoying, it's a must for security though
What recommendations would you give to someone considering this product?
If you are looking for a solution for your company, 1Password should be your first consideration. It's super flexible and works well with huge teams.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Slower Product Innovation