
What is 1Password?
1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
96 Plan to Renew
Down
1
Since last award
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 92%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love 1Password?
Pros
- Enables Productivity
- Security Protects
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Autosave and Autofill
Credential Management
Password Generator
Encryption and Decryption
Work and Personal
Access From Multiple Devices
Multi-Factor Authentication (MFA)
AD/LDAP Sync
Vault for Each User
Dashboard
Team Management
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
1Password Reviews
Lakshmi S.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Amazing Password and Vaults manager
Likeliness to Recommend
What differentiates 1Password from other similar products?
Secure Vaults storing with different categories and give us good preview. Secure sharing across teams and easy to administer teams.
What is your favorite aspect of this product?
Encryption notes which is very secure and enable API capabilities to use it in Server Automation. Strong Password generator for temp password.
What do you dislike most about this product?
limited browser support. performance on safari browser is poor, doesn't work properly. always had to use google chrome
What recommendations would you give to someone considering this product?
If any one looking password manager for business needs, then 1Pssword is the best which enables to share notes securely across teams.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service

Tushar G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2024
Easy to use and Feature rich password manager.
Likeliness to Recommend
What differentiates 1Password from other similar products?
1Password have support for 2FA keys and SSH keys, also it has apps for all major platforms available.
What is your favorite aspect of this product?
Ease of use and features.
What do you dislike most about this product?
Auto filling feature.
What recommendations would you give to someone considering this product?
This is a great password manager if you want to have a polished overall experience.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Performance Enhancing
Cons
- Vendor Friendly Policies

Valeria d.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Keeps your accounts safe!
Likeliness to Recommend
What differentiates 1Password from other similar products?
I used this for a while at my current company. It was out preferred password sharing method for a while. I think it's very easy to use, safe and prevents team members from manually saving passwords and exposing sensitive data. The fact that 1Password is not only an extension but also has a web app is very useful. Additionally, having different vaults is extremely helpful for you to share passwords with your teammates but only the ones you want to share.
What is your favorite aspect of this product?
Having different vaults.
What do you dislike most about this product?
I don't think there's something I don't like about the product. It's very functional and easy to use.
What recommendations would you give to someone considering this product?
Make sure to understand how vaults work. Rewuest your team to use this instead of manually sharing passwords, I know that at the beginning it can look difficult to use when you're so used to copy/paste passwords. Make sure to understand the product and give it a few minutes to set it up and you'll be ready to use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing