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1Password

1Password

Composite Score
8.9 /10
CX Score
9.1 /10
Category
1Password
8.9 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

Down 1
Since last award

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
90%
Conflict Resolution:
92%
Strategy & Innovation:
92%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

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0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Autosave and Autofill

90

Credential Management

89

Password Generator

88

Encryption and Decryption

87

Work and Personal

86

Access From Multiple Devices

86

Multi-Factor Authentication (MFA)

86

AD/LDAP Sync

86

Vault for Each User

86

Dashboard

85

Team Management

85

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Vendor Support

78

1Password Reviews

Lakshmi S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing Password and Vaults manager

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

Secure Vaults storing with different categories and give us good preview. Secure sharing across teams and easy to administer teams.

What is your favorite aspect of this product?

Encryption notes which is very secure and enable API capabilities to use it in Server Automation. Strong Password generator for temp password.

What do you dislike most about this product?

limited browser support. performance on safari browser is poor, doesn't work properly. always had to use google chrome

What recommendations would you give to someone considering this product?

If any one looking password manager for business needs, then 1Pssword is the best which enables to share notes securely across teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Tushar G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and Feature rich password manager.

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Password have support for 2FA keys and SSH keys, also it has apps for all major platforms available.

What is your favorite aspect of this product?

Ease of use and features.

What do you dislike most about this product?

Auto filling feature.

What recommendations would you give to someone considering this product?

This is a great password manager if you want to have a polished overall experience.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Performance Enhancing

Cons

  • Vendor Friendly Policies

Valeria d.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Keeps your accounts safe!

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

I used this for a while at my current company. It was out preferred password sharing method for a while. I think it's very easy to use, safe and prevents team members from manually saving passwords and exposing sensitive data. The fact that 1Password is not only an extension but also has a web app is very useful. Additionally, having different vaults is extremely helpful for you to share passwords with your teammates but only the ones you want to share.

What is your favorite aspect of this product?

Having different vaults.

What do you dislike most about this product?

I don't think there's something I don't like about the product. It's very functional and easy to use.

What recommendations would you give to someone considering this product?

Make sure to understand how vaults work. Rewuest your team to use this instead of manually sharing passwords, I know that at the beginning it can look difficult to use when you're so used to copy/paste passwords. Make sure to understand the product and give it a few minutes to set it up and you'll be ready to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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