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1Password

1Password

Composite Score
8.9 /10
CX Score
9.1 /10
Category
1Password
8.9 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

95 Plan to Renew

Down 2
Since last award

83 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
90%
Conflict Resolution:
92%
Strategy & Innovation:
91%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

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0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Autosave and Autofill

90

Credential Management

89

Password Generator

88

AD/LDAP Sync

87

Work and Personal

87

Access From Multiple Devices

86

Encryption and Decryption

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Dashboard

85

Team Management

85

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

83

Business Value Created

83

Ease of Implementation

83

Breadth of Features

82

Ease of Data Integration

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Laban R.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

1Password Review

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

It’s perfect for marketing agencies where multiple people need access to social accounts or design tools without sharing passwords over Slack (please don’t do that).

What is your favorite aspect of this product?

There's No more digging around or wasting time resetting passwords—it’s a lifesaver.

What do you dislike most about this product?

The browser extension can be a bit temperamental. Sometimes it doesn’t pop up when you need it most, which can be frustrating when you’re trying to work quickly

What recommendations would you give to someone considering this product?

It’s tempting to dump everything into one vault, but keeping things organized upfront makes a world of difference.

Pros

  • Reliable
  • Fair
  • Acts with Integrity
  • Security Protects
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Best and secure password manager

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lakshmi S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing Password and Vaults manager

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

Secure Vaults storing with different categories and give us good preview. Secure sharing across teams and easy to administer teams.

What is your favorite aspect of this product?

Encryption notes which is very secure and enable API capabilities to use it in Server Automation. Strong Password generator for temp password.

What do you dislike most about this product?

limited browser support. performance on safari browser is poor, doesn't work properly. always had to use google chrome

What recommendations would you give to someone considering this product?

If any one looking password manager for business needs, then 1Pssword is the best which enables to share notes securely across teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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