What is 1Password?
1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
95 Plan to Renew
Down
2
Since last award
83 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 91%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love 1Password?
Pros
- Enables Productivity
- Security Protects
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Autosave and Autofill
Credential Management
Password Generator
AD/LDAP Sync
Work and Personal
Access From Multiple Devices
Encryption and Decryption
Multi-Factor Authentication (MFA)
Vault for Each User
Dashboard
Team Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
1Password Reviews
Greg R.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2025
1Password gets password security done
Likeliness to Recommend
What differentiates 1Password from other similar products?
1Password is very simple once it's in place and provides so much security and peace of mind.
What is your favorite aspect of this product?
I really like having all my passwords in one place and that I don't need to remember them and they can't be stolen, because of the secure way in which 1Password is setup.
What do you dislike most about this product?
The implementation of 1Password has felt nearly impossible. I'd say it still isn't quite implemented. We were offered both the commercial and personal benefit. Getting those setup hasn't gone well. I can access professional on my computer, but not on my phone. On my phone I can do personal, but not commercial and supposedly I have the same account. The ability to switch between profiles is also laborious or non-existent or highly unintuitive.
What recommendations would you give to someone considering this product?
I wouldn't personally recommend it at this moment unless you're using it for just work or just personal. It doesn't switch between the two that well. That being said, when it comes down to doing what it's supposed to do - protecting customers - it does an incredible job of that.
Pros
- Client's Interest First
- Generous Negotitation
- Over Delivered
- Transparent
Laura J.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
A Secure Solution for Password Management
Likeliness to Recommend
What differentiates 1Password from other similar products?
1Passowrd is a platform with unique features, extensive security features, and a user-friendly interface. It facilitates a polished experience for all levels of users, whether beginners or learners. With regular security audits and bug bounty programs, it is highly reputable for transparency in security practices, particularly for enterprises dealing with sensitive data.
What is your favorite aspect of this product?
It offers a wide range of brilliant features for the enhancement of security and compliance, among them, my favorite one is its traveling mode feature. Travel mode allows us to keep aside our sensitive and important information for security purposes while we are traveling. Also, its proactive security feature such as the Watchtower security dashboard, monitors our password and keeps us alert from any vulnerabilities.
What do you dislike most about this product?
It is favorable for all personal and professional use. It is beneficial whether you are using it as an individual or committing it for teamwork. Its intuitive, and smooth functioning make it a great choice for all scales of enterprises.
What recommendations would you give to someone considering this product?
For those considering 1Password for the foundation of their password, I would suggest going for a unique, strong, and long password so that it is not easily approachable. Utilize a password manager to secure it. Also, take advantage of two-step authentication for an extra layer of security.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Aprajita S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Protect your Passwords!!
Likeliness to Recommend
What differentiates 1Password from other similar products?
Unlike other similar tool it has a user friendly interface
What is your favorite aspect of this product?
It provides good security and also support for offline access
What do you dislike most about this product?
It does not have free support plan.
What recommendations would you give to someone considering this product?
If you are looking for a Password Management tool that helps to store all your passwords and lots of features support then 1Password is a good option.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
