
What is 123FormBuilder?
123FormBuilder, a Kiteworks company, delivers a comprehensive web-based platform for creating secure digital forms without coding expertise. Founded in 2008 in Timisoara, Romania, the company has established itself as a trusted solution for over 35,000 global customers. The platform enables organizations to efficiently design, deploy and manage forms, surveys, and questionnaires while maintaining rigorous security standards. Processing millions of submissions monthly, 123FormBuilder excels in regulated industries including healthcare, government, and financial services. Following its 2024 Kiteworks acquisition, 123FormBuilder has strengthened its security and compliance capabilities.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
77 Likeliness to Recommend
Down
1
Since last award
89 Plan to Renew
69 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 74%
- Negotiation and Contract:
- 60%
- Conflict Resolution:
- 65%
- Strategy & Innovation:
- 72%
- Service Experience:
- 84%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love 123FormBuilder?
Pros
- Efficient Service
- Caring
- Reliable
- Performance Enhancing
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Automation
Drag and Drop Design
Security
Mobility
Data Analysis and Survey Function
Field Configuration and Customization
State Transformation
APIs and Integration
Version Management
Electronic Signatures
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Business Value Created
123FormBuilder Screenshots
123FormBuilder Videos
Latest Features: Inline Edits, Field Switching, Submission Downloads & More! | 123FormBuilder
Smoother Forms, Smarter UI! Check Out These New Updates | 123FormBuilder
Auto-Fill Salesforce Forms with URL Prefill – Step-by-Step Guide | 123FormBuilder
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123FormBuilder Reviews

Pablo S.
- Role: Consultant
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jun 2021
Easy to use. It has useful, but we are considering
Likeliness to Recommend
What differentiates 123FormBuilder from other similar products?
Personalization
What is your favorite aspect of this product?
Personalization
What do you dislike most about this product?
Price. I miss some free account
What recommendations would you give to someone considering this product?
Try It!!!!
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Cons
- Under Delivered
Karri O.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2021
Overall good, but disappointed in payment function
Likeliness to Recommend
What differentiates 123FormBuilder from other similar products?
Good price point for non-profits
What is your favorite aspect of this product?
Easy to use and make forms.
What do you dislike most about this product?
It's very difficult and slow wsithcing between forms and we cannot get a square payment gateway to work on our forms.
What recommendations would you give to someone considering this product?
If your non-profit ask for the non-profit price and watch out some of the payment integrations do not work.
Pros
- Caring
- Respectful
- Acts with Integrity
- Security Protects
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2021
Fantastic Tool but Productivity Tools Catching Up
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Includes Product Enhancements