Every decision we make is informed by biases and heuristics, but they are a double-edged sword. They enable people to make quick and intuitive decisions but also lead to rash and misinformed choices.
Biases and heuristics are of particular concern in an organizational context since misinformed or suboptimal decisions made by employees can have a significant impact on organizational outcomes.
Nudges are not new: HR professionals have been applying the concept in practice for decades without having a formal name for it. But by taking an informed, measurable approach, HR can stop guessing and start reporting on the effectiveness of their nudge interventions.
Impact and Result
HR can use nudges to improve employee decision making: nudges are a behavioral science tool to alter the environment and context that decisions are made in to encourage better decision making.
Map out the decision-making process of employees’ suboptimal behaviors to determine any pressures or bottlenecks that are inhibiting employees from making better decisions.
Develop ethical nudges that address the pressures and bottlenecks faced by employees.
Nudges: A Paradigm for HR to Influence Employee Behavior Research & Tools
1. Introduction to Nudges
Provides an overview of nudges and how they can be applied in an HR context.
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