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The project charter template should be completed during the first phase of the change. This documents the:

  • Vision
  • Background
  • Communication Brand and Messaging
  • High-level Milestones and Deliverables
  • Success Metrics

The project charter should be completed by the change management steering committee. Documenting intentions from the outset will ensure that everyone is aligned and help manage expectations.

Solution Set Steps

  1. Make the case for change management
  2. Create the vision for the change and understand the impact
    • Change Management Project Charter Template
  3. Communicate the change
  4. Involve managers and develop the change action plan
  5. Implement the change
  6. Sustain the change

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Search Code: 77041
Published: May 26, 2011
Last Revised: March 2, 2015

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