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This tool can be used to document and track metrics relevant to the change. Key metric behaviors include:

  • Only tracking metrics which are relevant and important.
  • Identify metrics at the beginning of the change.
  • Measure metrics before, during, and after change.

Use this tool to track progress and identify successes and change impact.

Solution Set Steps

  1. Make the case for change management
  2. Create the vision for the change and understand the impact
    • Change Management Metric Tracking Tool
  3. Communicate the change
  4. Involve managers and develop the change action plan
  5. Implement the change
  6. Sustain the change

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