Communications Infrastructure Stakeholder Focus Group Guide

Author(s): Karen Mann

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Use this questionnaire to determine user awareness of unified communications (UC) and other communication/collaboration tools. This will help you maximize the accuracy and effectiveness of the UC survey. The template includes sections that cover:

  • Interview introduction
  • Interview questions
  • Interview summary
  • Interview wrap-up

It isn’t necessary to interview every stakeholder, but make sure you interview a representative sample. Interviewees should represent a cross-section of needs, backgrounds, perspectives, and concerns across the affected areas in the organization.