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Employee Sponsorship Charter Template

Use this Employee Sponsorship Charter Template to document sponsorship expectations and relationship milestones that must be shared with sponsors and sponsorees.

Customer Accountability Tracking Tool

Share this tool with emerging leaders to help structure the way they track accountabilities for specific client needs.

Framing the Customer Journey Reflection Tool

Distribute this tool with emerging leaders to organize their reflection and analysis of the customer journey when thinking about the importance of their interaction with...

Tackle Challenging Conversations to Support Customer Satisfaction Infographic

This infographic provides emerging leaders with key takeaways and sample phrasing for addressing challenging customer service situations.

Navigate the “Demonstrate Customer Focus as an Emerging Leader” Guide – HR Guide

This short guide provides HR professionals with advice on how to customize and share the "Demonstrate Customer Focus as an Emerging Leader - Learning Guide" to build...

Demonstrate Customer Focus as an Emerging Leader – Learning Guide

Share this guide with emerging leaders to enable them to keep a customer focus while balancing organizational needs, assess customer needs, propose solutions, hone their...

Demonstrate Customer Focus as an Emerging Leader

Share this resource with emerging leaders in your organization to help them elevate their critical thinking, relationship management, and communication strategies to...

Determine the Right Recruitment Process Outsourcing Solution

There are a number of recruitment process outsourcing (RPO) providers in the market. Download our research guide and learn how to choose the right RPO solution for your...
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Determine the Right Recruitment Process Outsourcing Solution Storyboard

Recruitment Process Outsourcing (RPO) isn't for everyone, but it can be essential to freeing up TA resources for strategic projects. Determine whether an RPO solution is...

Talent Acquisition Pain Points Assessment Workbook

Use this workbook to identify Talent Acquisition pain points, which will guide your decision on the appropriate solution for your organization.
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