Learning in Action: Improve Poor Performance in a Hybrid Environment

Use this handout to remind learners of core concepts learned in the training Equip Managers to Improve Poor Performance in a Hybrid Environment.

Performance Improvement Plans Job Aid

Use this job aid to find information on performance improvement plans, including stages, actions, and best practices.

Role Plays: Equip Managers to Improve Poor Performance in a Hybrid Environment

Use these role play scenarios during training on improving poor performance in hybrid environments. These conversations give managers the opportunity to put their...

Train Managers to Master Difficult Conversations

Difficult conversations are difficult for a reason and managers often evade handling them or conduct them poorly. When managers avoid discussing important issues it can...
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Emotional Intelligence in Leadership

Understanding emotions and adapting behavior accordingly is not an innate ability. Emotional intelligence in the workplace can be developed to improve relationships and...
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Training Deck: Emotional Intelligence in Leadership

The ability to understand your own and other people's emotions and adapt your behavior accordingly is not an innate ability or fixed trait. It’s something that can be...

Emotional Intelligence Handbook

This workbook will allow participants to take notes and complete activities during Emotional Intelligence in Leadership training.

Emotional Intelligence Scenario

Use this scenario to allow participants to practice using emotional intelligence techniques learned in the Emotional Intelligence in Leadership training session.

Emotional Intelligence Knowledge Check

Use this knowledge check after training leaders on emotional intelligence to assess their understanding of the content.

Learning in Action: Emotional Intelligence for Effective Leadership

Use this handout to remind learners of core emotional intelligence concepts when faced with situations where empathy and understanding are essential.
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