Tagged - SLA
Topics
HR Shared Services Business Case TemplateUse this template to compose a compelling business case to gain executive buy-in and support for a tailored HR shared service model. |
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Process Mapping GuideUse this guide to understand process mapping best practices. |
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Service-Level Agreement TemplateUse this template to outline expectations and accountabilities for vendor/organization relationships. |
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Service Desk Technician - Level IThe Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. Problem resolution may involve the use of... |
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