What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Web & Desktop Conferencing
Communications
Audio Transcription
Call Management
Presence IM
Continuous UCC
Secure Access
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
Paul K.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jan 2023
Doesn’t disappoint
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It it very reliable
What is your favorite aspect of this product?
Contacts & communication all in one place
What do you dislike most about this product?
Not much at all
What recommendations would you give to someone considering this product?
This product is the best
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Jawad S.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
good features with ease of use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
good features set
What is your favorite aspect of this product?
easy of management
What do you dislike most about this product?
excellent video conferencing quality
What recommendations would you give to someone considering this product?
easy to setup
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Unique Features
Soumaila K.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
Innovative features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is without spatio-temporal constraints
What is your favorite aspect of this product?
What I love about zoom is it's ease of use
What do you dislike most about this product?
Despite its free offer of one hour of meeting, I find that the pro version is expensive especially for beginners
What recommendations would you give to someone considering this product?
Zoom is an excellent work tool that you need.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy