What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Web & Desktop Conferencing
Communications
Audio Transcription
Call Management
Presence IM
Continuous UCC
Secure Access
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
S B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2023
ease to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
has anything to collaborate as a team
What is your favorite aspect of this product?
lots of easy ways to contact your teammember and collaborate on a project.
What do you dislike most about this product?
there's nothing I can think of
What recommendations would you give to someone considering this product?
I would recommend using this product, it will satisfy your needs!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Jeff B.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Feb 2023
Very suitable for our needs and always adding more
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides a solution that is compatible with a lot of integrated platforms
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
I would love more customization
What recommendations would you give to someone considering this product?
Explore some of the added features that are being added
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Ashay S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
great addition to original zoom for business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are many great features including the translation into about 10+ languages and from those languages to English, it also allows to connect to zoom rooms which is a whole new experience for better engagement.
What is your favorite aspect of this product?
One of the features I like the most is the high quality transcription where you can get captions for the speaker if you are in a low network zone or can't get clear audio .
What do you dislike most about this product?
There is no issue with it product in my experience and it takes zoom to a new level.
What recommendations would you give to someone considering this product?
It is a great addition to original zoom offered especially for organizations as it offers more flexibility and easier connectivity options.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service