What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Web & Desktop Conferencing
Communications
Audio Transcription
Call Management
Presence IM
Continuous UCC
Secure Access
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
Oren B.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2021
Good software, somewhat reliable
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Not applicable
What is your favorite aspect of this product?
Not applicable
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Not applicable
Jimmy G.
- Role: Operations
- Industry: Education
- Involvement: Initial Implementation
Submitted May 2021
Easy to use, but a bit pricey. Takes some practice
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's a unique product that offers a wide variety of solutions.
What is your favorite aspect of this product?
Being able to work and have meetings from anywhere I need to.
What do you dislike most about this product?
Some of the features don't always work correctly.
What recommendations would you give to someone considering this product?
No further recommendations.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2021
Feature rich! Fabulous!!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Caring
- Continually Improving Product