What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Communications
Web & Desktop Conferencing
Call Management
Audio Transcription
Secure Access
Presence IM
Continuous UCC
Centralized Management Portal
Session Border Controller
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Ease of Data Integration
Breadth of Features
Zoom Workplace Reviews
Darren Y.
- Role: Finance
- Industry: Recreation
- Involvement: End User of Application
Submitted Aug 2022
Amazing Connection Point
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's capability to connect large group at once and its clear and audio transmission.
What is your favorite aspect of this product?
It enhances team collaboration through instant communication and visual sharing as well as instant consultation and response.
What do you dislike most about this product?
So far we haven't noted any fawn.
What recommendations would you give to someone considering this product?
For effective team management and large team control , use Zoomphone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
André B.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2022
I'ts good but there are better options
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Security. Meetings request ID and password so they are very secure.
What is your favorite aspect of this product?
Whenever i don't have the app i can use the web version. Works better than Microsoft teams
What do you dislike most about this product?
Some similar products are easier to use and with better voice and video quality even in slow internet connections
What recommendations would you give to someone considering this product?
Make a research before you purchase a plan
Pros
- Reliable
- Saves Time
- Includes Product Enhancements
- Security Protects
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2022
A Reliable Meeting Approach!
Likeliness to Recommend
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Trustworthy