What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Transparent
- Client's Interest First
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Templates & Question Library
Branching and Logic
Role and User Management
APIs and Integration
Collaboration
Data Analysis and Visualization
Multi-Channel Distribution
Multi-Media Support
3rd-Party Integrations
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Customization
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
Rahul M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Simple, Powerful, and Effective
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey stands out because it’s easy to use but still offers a lot of customization options. You can make surveys look exactly how you want, and it works really well with other Zoho apps, so if you already use Zoho products, everything connects smoothly. The reporting tools are also better than many other survey tools, giving you real-time data and customizable reports. Plus, it has strong security features to keep your data safe and meet privacy standards.
What is your favorite aspect of this product?
My favorite thing about this product is how easy it is to use while still offering powerful features. You can create and send surveys quickly without feeling lost in too many settings. At the same time, it gives you great tools to customize surveys and dive into detailed reports. The real-time updates and customizable templates help you stay organized and get useful insights fast. I also like how it works smoothly with other Zoho products, making it easier to manage all your data in one place.
What do you dislike most about this product?
I don’t like most about this product is that some of the more advanced features, like complex survey logic or custom branding, are only available in the more expensive plans. This can be a problem for smaller teams or those on a budget. Also, while the reporting features are good, they can be a bit tricky to use, especially for beginners who might find it hard to navigate some of the customization options.
What recommendations would you give to someone considering this product?
I would recommend starting with the free version to try out the basic features and see if it works for you. If you need more advanced tools like complex survey logic or custom branding, then think about upgrading to a paid plan. Take time to explore the reporting and customization options, as they can really help you get more value from the product. If you already use other Zoho tools, connecting them with Zoho Survey can make everything work more smoothly, especially when sharing and analyzing data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Reed C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Secure and Scalable Feedback Platform.
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
We can include an integrated project management system for the survey campaigns. That might include things like task allocation, project time management, and group workflows of survey projects, in order to make the whole process-from concept to conclusion-easier.
What is your favorite aspect of this product?
A cool feature would be integrated project management for survey campaigns. This could include capabilities such as task management, project management, and workflows in collaboration with the survey project to make it easy from design to reporting.
What do you dislike most about this product?
A thing that could be developed within this platform is when dealing with huge sets or extensive surveys. The users also pointed out the thing that it may slow down while working. If you have really extended surveys or if trying to filter significant responses, which could be a reason in decreasing productivity in any kind of urgent scenario.
What recommendations would you give to someone considering this product?
Make use of its integration capabilities. Zoho Survey also seamlessly integrates with CRMs and analytics platforms to help you manage your data throughout your business applications. Plan how survey data will be incorporated into your business in order to take advantage of the platform's impact on decision-making, customer surveys, and employee engagement programs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ndereba M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Affordable, customizable, and great for Zoho users
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey stands out for being affordable, easy to use, and well-integrated with Zoho’s other tools. It offers great customization, strong reporting, and multilingual support, making it a solid choice for businesses.
What is your favorite aspect of this product?
My favorite aspect of Zoho Survey is its customization options. You can tailor the surveys to match your brand perfectly, from adding logos to changing themes. It makes the surveys feel more professional and engaging.
What do you dislike most about this product?
What I don’t love about Zoho Survey is that some of the more advanced features, like complex branching and reporting, are only available in the higher-tier plans. It might feel limiting if you're on the free or lower-tier plans.
What recommendations would you give to someone considering this product?
If you’re considering Zoho Survey, I recommend it if you’re already using other Zoho tools, as the integration is seamless. It’s perfect for creating professional surveys at an affordable price, but be aware that some advanced features require upgrading to a higher plan.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy