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Zoho

Zoho Survey

8.9 /10
Category
Zoho Survey
8.9 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

90

Templates & Question Library

89

Branching and Logic

89

Collaboration

89

Data Analysis and Visualization

88

Role and User Management

88

Multi-Channel Distribution

87

APIs and Integration

87

Customizable Branding

87

Multi-Media Support

85

Mobile Support

84

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Business Value Created

89

Usability and Intuitiveness

89

Ease of Customization

88

Breadth of Features

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

85

Vendor Support

85

Availability and Quality of Training

83

Zoho Survey Screenshots

Zoho Survey Videos

Zoho Survey Reviews

Racquel S.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product and offers lots of choices

Likeliness to Recommend

7 /10

What differentiates Zoho Survey from other similar products?

The many choices and the ways how it can be customized.

What is your favorite aspect of this product?

Testing the many options and doing split test to see which ones work better

What do you dislike most about this product?

Nothing. Its easy to use so nothing

What recommendations would you give to someone considering this product?

Try it and see how much you'll truly enjoy working with it

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

PRIYAM V.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Create Intuitive Surveys with Ease!

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

-Free trial version is provided (Pro plans start from $20). -BI Analytics tab shows a complete analysis of the published surveys with accuracy. -Leaders have access to the administrator dashboards, where they may examine a summary of all of the organization's surveys and BI analytics. -New Survey workflow supports everything ranging from a drop-down to a sliding scale, this helps us in creating attractive survey forms.

What is your favorite aspect of this product?

Zoho Survey provides a variety of templates under various categories.

What do you dislike most about this product?

Zero customization available in the free version. Longer workflows result in validation errors that are difficult to narrow down.

What recommendations would you give to someone considering this product?

Our financial firm requires constant customer feedback in form of entry-forms or surveys, Zoho Survey helps us in creating effective & appealing surveys which are fun. This eventually helps us in tracking customer feedback and planning future path.

Pros

  • Performance Enhancing
  • Unique Features
  • Enables Productivity
  • Acts with Integrity

Pablo Andres V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Zoho Survey, intuitive, easy to use and implement.

Likeliness to Recommend

10 /10

What differentiates Zoho Survey from other similar products?

The security it provides for information management, ease of use and implementation.

What is your favorite aspect of this product?

Ease of use, Zoho Survey is designed and focused so that anyone can use it regardless of their technological knowledge.

What do you dislike most about this product?

So far I have not faced any glitch or inconvenience while using Zoho Survey so there is nothing that at the moment can cause me displeasure, Zoho Survey satisfies all my needs.

What recommendations would you give to someone considering this product?

Really Zoho Survey is an excellent product to create surveys and collect information effectively, is at the height of other major competitors in the market, provides all the confidence and security for the management of information, favors and encourages team collaboration, is extremely easy to use and implement, integrates seamlessly with other native tools of the zoho suite and third parties, really worth using.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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