What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Branching and Logic
Templates & Question Library
Collaboration
Data Analysis and Visualization
Role and User Management
Customizable Branding
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
Somesh C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Surveying the Future with Zoho
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey is accessible to all staff levels. Its integration with Zoho CRM is a major differentiator for healthcare operations as it allows us to centralize patient feedback and track it through the entire patient journey
What is your favorite aspect of this product?
The customization options for branding and question types are vast. I also like that Even non-technical team members can quickly create surveys.
What do you dislike most about this product?
Advanced survey logic features are limited on lower-tier plans
What recommendations would you give to someone considering this product?
I thing Zoho survey is totally worth it if you give it a shot
Pros
- Performance Enhancing
- Enables Productivity
- Caring
- Saves Time
Racquel S.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2023
Great product and offers lots of choices
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
The many choices and the ways how it can be customized.
What is your favorite aspect of this product?
Testing the many options and doing split test to see which ones work better
What do you dislike most about this product?
Nothing. Its easy to use so nothing
What recommendations would you give to someone considering this product?
Try it and see how much you'll truly enjoy working with it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
PRIYAM V.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2023
Create Intuitive Surveys with Ease!
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
-Free trial version is provided (Pro plans start from $20). -BI Analytics tab shows a complete analysis of the published surveys with accuracy. -Leaders have access to the administrator dashboards, where they may examine a summary of all of the organization's surveys and BI analytics. -New Survey workflow supports everything ranging from a drop-down to a sliding scale, this helps us in creating attractive survey forms.
What is your favorite aspect of this product?
Zoho Survey provides a variety of templates under various categories.
What do you dislike most about this product?
Zero customization available in the free version. Longer workflows result in validation errors that are difficult to narrow down.
What recommendations would you give to someone considering this product?
Our financial firm requires constant customer feedback in form of entry-forms or surveys, Zoho Survey helps us in creating effective & appealing surveys which are fun. This eventually helps us in tracking customer feedback and planning future path.
Pros
- Performance Enhancing
- Unique Features
- Enables Productivity
- Acts with Integrity
