What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Branching and Logic
Collaboration
Data Analysis and Visualization
Role and User Management
Multi-Channel Distribution
APIs and Integration
Customizable Branding
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey Screenshots
Zoho Survey Videos
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Reviews
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted May 2021
Personalized satisfaction surveys.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sandra C.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
cool features
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Live tracking and communicating of survey results
What is your favorite aspect of this product?
It shows us the knowledge needs if any for each engineer and shows and tells us what to improve on.
What do you dislike most about this product?
Contacts duplicating
What recommendations would you give to someone considering this product?
Customer Service is the biggest flaw
Pros
- Performance Enhancing
- Efficient Service
- Fair
- Acts with Integrity
Marion M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2021
Highly Professional Survey Tool
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey is designed in a way variety of devices from tablets and smart phones can work well with the app. Also, the online based presence for the application gives it a mileage.
What is your favorite aspect of this product?
Zoho Survey collection of 2from the source is something which is given entire focus, ensuring only accurate evidence information ends up on our company. Also, Zoho Survey takes seriously all the stakeholders in collection of data. Lastly, Zoho Survey has mechanism for analyzing any content to issue reports.
What do you dislike most about this product?
Zoho Survey could take a while to work on Android devices, which was seen and rectified by the technical team. We now work with Zoho Survey successfully.
What recommendations would you give to someone considering this product?
The sole reason of collecting data in terms of a survey is to get information which is accurate and helpful. Zoho Survey gives us the updated information from the interviewed groups.
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service