
What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
Down
2
Since last award
85 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 88%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Client Friendly Policies
- Fair
- Efficient Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis and Survey Function
Security
Workflow Automation
Drag and Drop Design
Mobility
Version Management
Electronic Signatures
APIs and Integration
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Vendor Support
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Zoho Forms Reviews

Jessica M.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2020
Zoho Forms for Project Management
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho Forms is a program which is found on the internet, meani6, there is ease when accessing it, and the safety of the files and content is a guarantee. Furthermore, Zoho Forms helps us for accountability, which means, we conduct all business projects and services efficiently. And no single moment we found a hinge when working with Zoho Forms.
What is your favorite aspect of this product?
Zoho Forms is an electronic tool, so ideal for all the calculations and processing of different projects. Also, Zoho Forms foster transparency in all the undertakings in a company. There is no hinges when we execute this application, and the developer is responsible and available for help.
What do you dislike most about this product?
Ancient layout is the only ideal thing I find with Zoho Forms. Not necessarily that it affects the functionality of the tool, but it would make the application more enjoyable and enticing. Other matters get effective attention from the support team.
What recommendations would you give to someone considering this product?
No worries with different calculations and processing of projects that a company has. All can be solved by Zoho Forms at a very reduced rate. Super management from the vendor ends. Have this particular solution in your firm.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features

Myra W.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2020
Perfect Project Management Software
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho Forms is an electronic application, with extensive information and resources on managing and planning. Again, all the projects and business activities are well accomplished and accounted using Zoho Forms. Furthermore, no issues with accessibility since the application is found on the Web.
What is your favorite aspect of this product?
The idea that Zoho Forms is on cloud makes sure that we easily access the application and any content we store there is safe and no attracts or attempts. Also, Zoho Forms increases the transparency of the business processes in a company, and hence, good for business professionals and experts.
What do you dislike most about this product?
The developer of Zoho Forms takes some time before establishing an update and this is something which demands some attention. Eventually, we want a software that has the latest technology and we believe Zoho Forms is one of them.
What recommendations would you give to someone considering this product?
Zoho Forms is an electronic application, that helps in management, and planning of all the business programs. Furthermore, there is no high demands in terms of monetary terms from the tool. All services is what you will attain from Zoho Forms.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy

Jane L.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2020
A Software for Powerful Forms
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho Forms has an interface that is easy, but with Form-Builder. Furthermore, the program supports all features like the Multi-Text Columns, which is Options, Text Fields, and others. Using formulas and graphs, and Zoho Forms supports mathematical calculations. And finally, Zoho Forms supports the building of the Customer Contact Form, and which is an ideal approach.
What is your favorite aspect of this product?
Zoho Forms has a feature of drag and drop, but suitable for online form generation. Again, Zoho Forms has more than 21 unique form fields, and like checkbox, the email, and the file upload, you can and payment, and the list is big. Also, the 7 advanced field of Zoho Forms like formula and signature are amazing. And it is also easy to customize the themes where one can combine different fonts, but colors, and and even backgrounds.
What do you dislike most about this product?
Nonetheless, the Templates Design options are not as many as one can think of. When forms are shared on the social media, opening them correctly is a challenge. The limitations of languages is another setback, but super challenging. Between a free and a paid version, you can encounter a huge difference.
What recommendations would you give to someone considering this product?
Zoho Forms is a software which allows you to configure forms, and in the end, you can develop or even generate emails. Also the tool provides connections with secure payments processes, and and this are enough reasons to attract you to get the application. Utmost help is seen from the support aids.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy